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Office Software - Excel won't open from start menu posted in the Software forums; When I try to open Excel (2002) from the start menu, I get a box that says "Please wait while Windows configures Microsoft Office XP Small Business", then it tells ...

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Old 10-10-2008
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Default Excel won't open from start menu

When I try to open Excel (2002) from the start menu, I get a box that says "Please wait while Windows configures Microsoft Office XP Small Business", then it tells me I need to insert the CD. When I hit cancel it says Error 1706. Setup cannot find the required files. If I hit OK (without putting in the CD) it says it's looking for SBERET.msi. Apparently this is the microsoft installer for small business edition retail.

The disk is at another office. I can get it, but my research found that many others have put in the CD and it wasn't there either.

I am able to go directly to program files/microsoft office 10/ excel.exe. It gives me the same error message, but if I hit cancel a few times I can still open and use excel just fine.

I've had this program running on my laptop for a few years, and I don't know why it would be trying to install office now. I used Google to try to find a place to download the file, but no luck.

By the way this is a legal licensed copy of office. I just don't want to drive to another office to get the CD to install a program that I already have.

Is there a way to repair this without the cd?


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Old 10-10-2008
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Default Re: Excel won't open from start menu

I think you need the CD.

In Microsoft's way it maybe that it's downloaded an Office update which requires the CD.



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