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Office Software - outgoing email messages blank posted in the Software forums; Outlook 2007. Apparently randomly, emails I send arrive to the sender (and my sent items folder) with nothing but my signature. All specific content is deleted. I cannot find anything ...

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  #1  
Old 09-24-2008
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Default outgoing email messages blank

Outlook 2007. Apparently randomly, emails I send arrive to the sender (and my sent items folder) with nothing but my signature. All specific content is deleted. I cannot find anything on Microsoft or help threat sites to help me. Any kind person with an way forward?


  #2  
Old 09-24-2008
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Default Re: outgoing email messages blank

Correction. Signature is also deleted.


  #3  
Old 09-24-2008
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Default Re: outgoing email messages blank

Hello and welcome to PCHelpForum.

We have a great Tech Team who will help you on your issues.

I will mark your thread as open so you can recive help.

JB.


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  #4  
Old 09-28-2008
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Default Re: outgoing email messages blank

Hey Clives,

My welcome to PCHF as well, I am so sorry that it has taken us so long to get to your thread. Is this something that just suddenly occurred? Are you using Word as your email editor?

Several things come to mind some banal, and some not so much. First, I would check to see that your default font color has not somehow been switched to white, either in Outlook, or in your Normal.dot template.

Second, I would try an Office Repair, to do so, close all office programs, install the CD, and ask for a Repair Install.

Thirdly, I would check for malware, it is quite possible that something malicious is deleting your text. If the previous attempts do not get results, please follow the instructions in PreWork found in my signature, and post back with the resulting logs.

Looking forward to your reply,

TTFN

LGW



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