[Resolved] microsoft works problem - PC Help Forum - Free Computer Help, Windows, Hardware, Software and more!

D__ · #1 12-10-2007

hello...i have a problem with MS Works.... ive been writing a course using works, everything going fine until this morning... i wrote all the text and as i went to insert some pictures i got an error message that said the picture i was trying to use wasnt in a format recognised by Works... very strange as they are the same pictures as i have inserted in the previous 5 parts of the course!!!! ive tried un-installing and reinstalling several times and keep getting the same error....anyone have any ideas whats wrong?? thanks in advance...D

Rodents210 · #2 12-10-2007

Have you tried opening these images in Paint or something else, and saving them as a different picture format? Maybe instead of copying-and-pasting the image in, you can drag the picture file from the desktop (or wherever you keep it) onto the page will work?

D__ · #3 12-11-2007

hi, ive tried dragging and dropping, copy and pasting, inserting the file throught the insert button, changing the format of the picture... nothing works, it all used to work fine and now i cannot insert any pictures. (pulling what little hair i have left out!) D

Geekgirl · #4 12-11-2007

This is a long shot but try it, keep us posted

The Normal.dot template file used by Word might be corrupt.

To rename the Normal.dot file follow these steps:
1. Quit all instances of Word, including WordMail.
2. On the Windows taskbar, click Start, point to Find, and click Files or Folders.
3. In the Named box, type Normal.dot.
4. In the Look In box, select your local hard disk drive (or an alternate user template location if you are running Word from a network server).
5. Click Find Now to search for the file.
6. For each occurrence of Normal.dot that appears in the Find dialog box, right-click the file. Click Rename on the shortcut menu. Give the file a new name, such as OldNormal.dot or Normal-1.dot.
7. Minimize the find dialog box.
8. Restart your automation client to start Word.

A corrupt global template causes errors when automating Word

D__ · #5 12-12-2007

hi... tried that and couldnt find the normal.dot file at all... in the meantime ive downloaded OpenOffice and that seems to be working fine so far... D

Geekgirl · #6 12-12-2007

Open Office is a great alternative to Microsoft.
Do you have hidden files and folders shown?

D__ · #7 12-12-2007

oops... no i didnt... but i tried again with hidden files showing and still couldnt find it... D

Geekgirl · #8 12-13-2007

Please give me the complete error message

D__ · #9 12-13-2007

the error message is ... "Works cannot insert the selected picture because the picture may not be in a format which can be imported by the word processor. Save the picture in another format, and then try inserting it again".

Geekgirl · #10 12-13-2007

Is there anything you have changed about the images you are trying to put into the document? i.e. are you using higher-res images, or a bigger size?

Also, you might want to check the installation program again, and make sure you installed all the available options that came with Works; maybe the importation of JPEGs is optional.
Microsoft Works: cant insert pics into Works 7 document

D__ · #11 12-13-2007

The pictures are exactly the same ones ive been using all along on the project, they haven`t been changed in anyway, and the install was a full one... D