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Office Software - [Fixed] Virus disabled email posted in the Software forums; I'm just bumping this back up to the top in hopes of getting it resolved....

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  #7  
Old 11-06-2007
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Default Re: Virus disabled email
I'm just bumping this back up to the top in hopes of getting it resolved.


  #8  
Old 11-06-2007
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Default Re: Virus disabled email
Hi craig. Sorry for the delay, I will pm a member of the security team for you


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  #9  
Old 11-06-2007
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Default Re: Virus disabled email
Thank you. It's been almost a week - I dont' want to keep bothering anyone - but I'm really desparate to get it resolved.

Again, thank you very much.


  #10  
Old 11-06-2007
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Default Re: Virus disabled email
hello craig, like the avatar. Big fan of John K. Sorry for the delay, as follows:

You may want to print these out. please close all other applications, start hjt again, click 'perform system scan only', place a tick next to the following and click 'fix checked'

O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)


Also, if you could run Combofix as below, and post a new hjt log and the combofix log.

Download ComboFix from Here or Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall

thanks,

v


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  #11  
Old 11-06-2007
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Default Re: Virus disabled email
Items were checked and fixed with Hijackthis. Combofix.exe scanned and produced the following log:

ComboFix 07-11-06.4 - Craig Coda 2007-11-06 12:31:52.1 - NTFSx86
Running from: C:\Documents and Settings\Craig Coda\Local Settings\Temporary Internet Files\Content.IE5\JZPZB9KW\ComboFix[1].exe
.
((((((((((((((((((((((((( Files Created from 2007-10-06 to 2007-11-06 )))))))))))))))))))))))))))))))
.
2007-11-06 12:19 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-11-01 11:07 <DIR> d-------- C:\Documents and Settings\Administrator.MELISSA-PU8BNDI\Application Data\SUPERAntiSpyware.com
2007-10-31 17:49 <DIR> d-------- C:\Program Files\Eusing Free Registry Cleaner
2007-10-31 11:44 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2007-10-31 11:41 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2007-10-31 11:41 <DIR> d-------- C:\Documents and Settings\Craig Coda\Application Data\SUPERAntiSpyware.com
2007-10-31 11:39 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-10-30 14:58 <DIR> d-------- C:\Documents and Settings\Craig Coda\Application Data\SpywareBot
2007-10-09 13:18 584,192 -----c--- C:\WINDOWS\system32\dllcache\rpcrt4.dll
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2007-11-06 14:00 --------- d-----w C:\Documents and Settings\Craig Coda\Application Data\AVG7
2007-10-31 22:02 --------- d-----w C:\Program Files\Java
2007-10-31 18:31 --------- d-----w C:\Documents and Settings\All Users\Application Data\avg7
2007-10-30 21:16 --------- d-----w C:\Program Files\Google
2007-10-18 17:06 --------- d-----w C:\Program Files\Common Files\Adobe
2007-10-02 20:12 --------- d-----w C:\Program Files\Microsoft Picture It! PhotoPub
2007-10-02 20:02 --------- d-----w C:\Program Files\Yahoo!
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"WorksFUD"="C:\Program Files\Microsoft Works\wkfud.exe" [2000-08-08 14:00]
"Microsoft Works Portfolio"="C:\Program Files\Microsoft Works\WksSb.exe" [2000-08-08 14:00]
"Microsoft Works Update Detection"="C:\Program Files\Microsoft Works\WkDetect.exe" [2000-08-08 14:00]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2003-12-05 14:41]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe" [2006-10-12 03:10]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-10-31 12:22]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-07-13 03:31]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86 \3\hpztsb10.exe" [2004-06-22 08:05]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 02:06]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 10:24]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" [2007-04-02 02:11]
"DW4"="C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe" [2007-03-16 06:51]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-06-21 13:06]
"SpywareBot"="C:\Program Files\SpywareBot\SpywareBot.exe" []
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-09-16 05:19:24]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 12:55 77824]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 12:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Works Calendar Reminders.lnk]
backup=C:\WINDOWS\pss\Microsoft Works Calendar Reminders.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2007-11-06 09:00:02 C:\WINDOWS\Tasks\SpywareBot Scheduled Scan.job"
.
************************************************** ************************
catchme 0.3.1250 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-11-06 12:44:22
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
************************************************** ************************
.
Completion time: 2007-11-06 12:49:29
.
--- E O F ---


Hijackthis scanned and generated the following log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:28:38 PM, on 11/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 0.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Craig Coda\Desktop\HiJackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Yahoo!
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Yahoo!
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo!
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: TwcToolbarBhoApp Class - {AA1F9DDB-E605-4ba6-81D4-E427DEE012AD} - C:\WINDOWS\system32\TwcToolbarBho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\sw g.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 0.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
--
End of file - 7274 bytes


Again, thank you for your help. :-)
  #12  
Old 11-06-2007
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Default Re: Virus disabled email
log's clean. Did your email work before you installed Spywarebot?

thanks,

v


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