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Office Software - [Resolved] Cannot uninstall SpywareBot posted in the Software forums; I have been having some serious problems with my PC. A friend recommended I install a free program "SpyBot". When I found the SW I mistakenly installed Spyware Bot. While ...

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  #1  
Old 08-26-2007
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Question [Resolved] Cannot uninstall SpywareBot

I have been having some serious problems with my PC. A friend recommended I install a free program "SpyBot". When I found the SW I mistakenly installed Spyware Bot. While the download and scan were free, I would have to pay to have my system cleaned. I found the truly free SpyBot and took care of business. Now when try to uninstall the other program I get the following message

Service 'AntiSpyFilter' (AntiSpyFilter) could not be stopped. Verify that you have sufficient privileges to stop system services.

Any suggestions?


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Old 08-26-2007
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Default Re: Cannot uninstall SpywareBot

Please follow our Pre-Work process (see link below) and post back with the resulting logs for our Security Team to scrutinize.


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Old 08-26-2007
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Default Re: Cannot uninstall SpywareBot

I don't have an XP CD, the SW came pre-bundled on the machine.


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Old 08-26-2007
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Default Re: Cannot uninstall SpywareBot

Hello.

Why would you require a Windows CD when doing the instructions in the Prework?


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Old 08-26-2007
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Default Re: Cannot uninstall SpywareBot

Because the only link I could find regarding the pre work instructions has me insert the XP disk and run a scan. Am I missing something?


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Old 08-26-2007
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Default Re: Cannot uninstall SpywareBot

I have this resolved. I went to the vendor website and they instructed me how to remove their SW on my machine. My only concern was they had me run a regedit and delete all of instances of their SW. I am hoping nothing else happens. My machine seems to be running okay though.



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