Hi

I am having a problem opening Outlook 2003, I get an error message

Can not Start Microsoft Office Outlook

Unable to open window

The set of folders could not be opened

The set of folders could not be opened

Can anyone help

Thankyou

Ian

Hey Ian!
Welcome to PC Helpforum!

I've moved your thread to our Office section, as 'New member site support' is ment to help members who have questions about the site and how it all works.

What exactly it the error message that you get?
Is it this?

Have you got a clue how and when this started to happen?

Blue

Hi error message is

Can not Start Microsoft Office Outlook Unable to open window The set of folders could not be opened The set of folders could not be opened

as laid out above

This happenned after I shut down at night & restarted in the morning

Regards

Ian

Hey Guys,

@Ian, my welcome to PCHF as well.

Could you please follow the instructions for PreWork in my folder, making sure to save the ewido log to post back here with the HijackThis log. You may have been infected with malware.

Looking forward to your reply,

TTFN

LGW

Thank you for your help with this problem

I have since resolved the problem

I went in Control Panel-Mail, deleted user profile & made a new profile,
this fixed the problem with abit of work once I opened outlook

I have noted your suggestion and will keep them for any future problems

Thanks once again

Regards

Ian

Hi Ian,

I am glad to know that your problem was not malware related. I also want to thank you for taking the time to post back with the fix for your situation, I am sure that you have helped other people who may come here and have your situation.

I hope we will see you around the forums.

TTFN

LGW

Marked as Fixed.