We do not support the use of illegal Pirated/Warez/Cracked software.

Helping a person who insists on using such software, could be construed in the eyes of the law to be aiding and abetting a crime. Therefore you will be asked to remove any cracked programs and in the case of your operating system, to obtain a valid licensed copy.

You will be asked to remove any such software before receiving any help.


The malware removal forum is set up to help those in need of assistance with their personal computers. This service is free and provided by volunteers.

We realise on occasion an IT person might need a second opinion. In which case please state that up-front and note the steps already taken. Our volunteers appreciate that.

If you are a computer business claiming to remove spyware for your paying customers, our Volunteers are not here to support such. Personal computer clients should be directed to this forum to receive free advice in the first person.