Pending: Printer network problem.

petrolh34d · 03-26-2009

Hi all

I replaced the old wired router in my work place with a new wireless one yesterday.

There are two computers on the network, and one of them has a printer connected to it. Everything else worked fine after installing the new router, i.e. file transfers etc., but the computer that the printer is not connected to; cannot make any printouts, as it cannot see the oprinter on the network.

When I go to 'add printer', the printer appears in the list as \\WS1\INVOICE (which is correct), but when I try to add it, an error message appears telling me that 'the printer name has been typed incorrectly or the printer has lost it's connection to the network'.

I have tried resharing the printer from the computer which it is connected to, but the other computer still cannot connect to it, repeatedly bringing up the afore mentioned error message.

Anyone have any ideas on this?

Thanks

elpmek · 03-26-2009

Hi - Welcome to PCHF - the talented team will endeavour to help.....

First is this a "Workgroup" network?

Second is the printer a USB device?

petrolh34d · 03-26-2009

Thanks

The printer is not a USB printer, it's one of the old style ones with loads of pins in the adapter (sorry can't remember the name).

As far as I know it's a workgroup computer, as it's not connected using TCP/IP settings.

DCiAdmin · 03-26-2009

Petrolh34d,

You could replace the \\ws1 with the IP address of the computer, ie \\192.168.1.x\Invoice and attempt to connect in that manner.

elpmek · 03-26-2009

On both PC's run the Network Setup Wizard (found in Control Panel) ensuring File & Printer Sharing is turned on.

...before you do that go to Control Panel - System - (tab)Computer Name
and note the workgroup name.

petrolh34d · 03-26-2009

Thanks very much, I will try both of these.

Sorry to be a total novice, but how do I find out the IP address of the computer with the printer connected to it?

DCiAdmin · 03-26-2009

At the computer with the connected printer, go to a DOS prompt by going to Start -> Run -> type -> cmd {enter}
At the DOS prompt, type -> ipconfig /all {enter}

The IP address should be something like 192.168.1.###, followed by an entry for the subnet mask, default gateway, etc....

03-26-2009	#1
petrolh34d Bronze Member Join Date: Feb 2009 Posts: 17 PC Experience: Keen to learn more	Printer network problem. Hi all I replaced the old wired router in my work place with a new wireless one yesterday. There are two computers on the network, and one of them has a printer connected to it. Everything else worked fine after installing the new router, i.e. file transfers etc., but the computer that the printer is not connected to; cannot make any printouts, as it cannot see the oprinter on the network. When I go to 'add printer', the printer appears in the list as \\WS1\INVOICE (which is correct), but when I try to add it, an error message appears telling me that 'the printer name has been typed incorrectly or the printer has lost it's connection to the network'. I have tried resharing the printer from the computer which it is connected to, but the other computer still cannot connect to it, repeatedly bringing up the afore mentioned error message. Anyone have any ideas on this? Thanks

03-26-2009	#2
elpmek Tech Support Team Join Date: Feb 2006 Location: Gloucestershire Posts: 2,893 PC Experience: Experienced	Re: Printer network problem. Hi - Welcome to PCHF - the talented team will endeavour to help..... First is this a "Workgroup" network? Second is the printer a USB device? __________________ elpmek *PreWork* *PCHF Rules*

03-26-2009	#3
petrolh34d Bronze Member Join Date: Feb 2009 Posts: 17 PC Experience: Keen to learn more	Re: Printer network problem. Thanks The printer is not a USB printer, it's one of the old style ones with loads of pins in the adapter (sorry can't remember the name). As far as I know it's a workgroup computer, as it's not connected using TCP/IP settings.

03-26-2009	#4
DCiAdmin Tech Team Leader Join Date: Sep 2008 Location: Heart of the US Midwest Posts: 7,508 PC Experience: Perpetual Student	Re: Printer network problem. Petrolh34d, You could replace the \\ws1 with the IP address of the computer, ie \\192.168.1.x\Invoice and attempt to connect in that manner. __________________ DCiAdmin *PCHF Rules* / *PreWork* / *AfterWork* / *PCHF Downloads* / *System File Checker* Thank you for entrusting your system to PCHF!

03-26-2009	#5
elpmek Tech Support Team Join Date: Feb 2006 Location: Gloucestershire Posts: 2,893 PC Experience: Experienced	Re: Printer network problem. On both PC's run the Network Setup Wizard (found in Control Panel) ensuring File & Printer Sharing is turned on. ...before you do that go to Control Panel - System - (tab)Computer Name and note the workgroup name. __________________ elpmek *PreWork* *PCHF Rules*

03-26-2009	#7
DCiAdmin Tech Team Leader Join Date: Sep 2008 Location: Heart of the US Midwest Posts: 7,508 PC Experience: Perpetual Student	Re: Printer network problem. At the computer with the connected printer, go to a DOS prompt by going to Start -> Run -> type -> cmd {enter} At the DOS prompt, type -> ipconfig /all {enter} The IP address should be something like 192.168.1.###, followed by an entry for the subnet mask, default gateway, etc.... __________________ DCiAdmin *PCHF Rules* / *PreWork* / *AfterWork* / *PCHF Downloads* / *System File Checker* Thank you for entrusting your system to PCHF!

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