Have you tried getting your friend to reset the router via the reset button on the back. That should set it back to 192.168.1.1
If you still can' t access it after doing that and making sure apipa is disabled then i would be returning it because its obviously faulty.
Here's a link for the manual for that router:
http://www.westell.com/images/pdf/bc...00_6110_ug.pdf





















Linear Mode

