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Network Help - [Pending] Network adapter problem posted in the Web & Networking forums; WXP home edition has been perfectly working for a year with a cable modem but stopped recently. I think there is a problem with the PC, not [COLOR=blue! important][FONT=verdana, geneva, ...

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  #1  
Old 09-04-2007
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Default [Pending] Network adapter problem

WXP home edition has been perfectly working for a year with a cable modem but stopped recently. I think there is a problem with the PC, not [COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif][COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif]modem[/font][/font][/color][/color] since a 2nd PC (that I am using now) is working fine. Some facts:

Network Connections reports limited or no connectivity and cannot repair due 'inability to renew IP address'

ipconfig returns the autoconfig IP address 169-254-132-146 (port not working?)
ipconfig /release works: 0.0.0.0 etc
ipconfig /renew returns this message: 'An error occurred while renewing interface Local Area Connection 2: Unable to contact your DHCP server. Request timed out'

I pinged the modem: Ping 71.204.132.152 and it returned this: Packets sent 4, Packets lost 4 and Destination host unreachable. An old backup PC returns all packets OK.

LAN properties show TCP/IP to be set to obtain address automatically. DNS too. DHCP enabled.

Device Manager says network adapter is working properly.

I unistalled the adapter (Via) and reinstalled.. Maybe not a driver problem? Hardware on mobo problem?

Adapter is on the mobo.

Have tried three ethernet ables and three modems. I reverted to original modem which works on the backup PC but the main PC. Backup PC is W2K, bery basic.

I even used Ghost to go back to a point before I had the problem but no better.

Suggestions welcomed!

Al


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Old 09-04-2007
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Lightbulb Re: Network adapter problem

Hi Hamhound,
Welcome to PCHF .

We have a staff of techs who have a wide variety of skills and will be able to help you with your problem, this is not my area of expertise, one of the folks who can help you will be along shortly.

Enjoy your stay.

Thank you

Cart


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Old 09-04-2007
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Default Re: Network adapter problem

How old is this PC-- any warranty ?
If so contact the seller/mobo maker-- see if it's covered.
If you don't want to bother for a network card--see below


Probably the simplest fix for this-- is to install a PCI NIC-- if you have an open slot-- they are not much money.
You have tried almost every hardware troubleshooting trick I thought of already... I would begin to suspect the adapter itself. Simplest just to bypass it. I would suggest at least a gigabyte adapter these days.


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Old 09-05-2007
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Default Re: Network adapter problem

There is one option not covered - re-install the TCP/Ip stack - see here or use the winsockfix utility.


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