Member Panel

MZ

Hello all,

Recently (about an hour ago), I have been experiencing random pauses whenever i'm on the internet or playing online games. It get lag about every 6 seconds and lasts about 4 seconds. It's getting on my nerves. I posted this topic in the Network stuff section because I believe the problem is related to my router and/or cable modem. It really doesn't bother me when i'm using the internet, but when I'm playing online games its a SERIOUS ******.

I've ran scans with Microsoft Antispyware and AVG to see if it could be viruses.

MASW identified JAVA as a virus (?), I didn't really care for that, but I deleted it anyways.

AVG found 2 trojans
PSW.Sclog.D
PSW.Generic.U

which came from these hacks for something I was testing earlier. No, I am not a stubborn mule, I inspect what I download. I didn't run these programs, the viruses were found in the executables.

But, I think those are irrelevant to whats causing my problem. I thought that was a coincendence that my problem happened after I removed those two things.

My cable modem is a Motorola SB5100, and my router is a Linksys BEFW1154.that 5 might be an S but i'm to lazy to go in my other room and double check.

I Ctrl+Alt+Deleted and monitored the networking section. Whenever some page is loading up the Net Utilization drops to 0%, it picks up a few seconds later. But by now after reading this, you'd expect that.

This is happening on both of the computers on my network. They both are having the same problem. I really need help. If you can help me and you need more informations on my computer let me know.

Extra Infos
----
PC SPECS
Athlon 3000+
Radeon All in wonder 9800pro
1gb ram (dont know specifics)
Windows XP professional SP2

Processes running (Other than LOCAL SERVICE, NETWORK SERVICE and SYSTEM processes)
SOUNDMAN.exe
gcasServ.exe
atiptaxx.exe
gcasDtServ.exe
SDMCP.exe
wbload.exe
wscntfy.exe
ati2evxx.exe
explorer.exe
iexplore.exe
ctfmon.exe
avgcc.exe
dllhost.exe
iexplore.exe
avgvv.exe

Thanks,
MZ

P.S I recently turned 13, so if you could, please give instructions as straight-forward as possible. Thanks.

AND I'M TERRIBLY SORRY IF THIS IS IN THE WRONG SECTION!!!

Mods please move if so.

merlin

If you found some nastie's on your pc I would post a hijackthis log.. See if there still there. You can download it below in my signature.. Save it to a permant folder like my documents.. Then click scan and save log. A log will pop up in a second or two and copy all of it and paste it in a reply.

MZ

I have Hijackthis already >_>.

Logfile of HijackThis v1.99.1
Scan saved at 12:03:24 AM, on 8/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\Program Files\Stardock\Object Desktop\ThemeManager\wbload.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Saitek\Software\Profiler.exe
C:\Program Files\Saitek\Software\SaiSmart.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MISC\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKLM\..\Run: [SaiSmart] C:\Program Files\Saitek\Software\SaiSmart.exe
O4 - HKLM\..\Run: [imjpmig] D:\IME\IMJP\imjpmig.exe /RemAdvDef /AIMEREG /Migration /SetPreload
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0A79AAEF-0913-4E57-9429-59EA4377D8E9} (LaunchGame.launchGameCtrl) - http://cartoon.ongamenet.com.au/LaunchGame_20050802.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O16 - DPF: {20050325-D35A-4233-926E-2E801AE25949} (NMJPStarter15 Class) - http://www.netmarble.jp/_common/cab/NMStarterJP5.cab
O16 - DPF: {2B36F775-8CF5-4489-B454-2D1B80984CF2} (FXPluginCtl Object) - http://www.powerflasher.de/plugin/powerres.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_44.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1117859208406
O16 - DPF: {6FC19219-C47E-4880-9A79-D218A1C374F9} (NMJTransX Control) - http://file.netmarble.jp/Control/NMJTransX.cab
O20 - Winlogon Notify: MCPClient - C:\PROGRA~1\COMMON~1\Stardock\mcpstub.dll
O20 - Winlogon Notify: WB - C:\Program Files\Stardock\Object Desktop\ThemeManager\fastload.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

I don't recognize anything bad on the list. I'm really starting to think this has to do with my router or cable modem. The cable modem has been acting flippy recently (it hasn't happened in a few days though). The 'SEND' light on it is blinking, meaning it is unable to send data. My router. I don't know. I mean. Theres only 2 computers on my network. Not much data is being transferred all over.

EDIT: Argh. The lag pauses are insane now. They are big and long.

Hengis

I have exactly the same cable modem as you and I too have suffered at the hands of Mr Lag and Mr Pause. I find that the only way to clear these problems (and it's not permanent) is to re-boot the cable modem. I will be speaking to my ISP in the near future about a replacement cable modem, maybe you could do the same. Incidentally, your ISP can raise or lower the "gain" on your connection with attenuators that they attach to the cable line-in.

joe5

Yup , youre HJT log is clean

And have a look in youre event viewer/system tab for "event 4226" .