Solved: explorer.exe - Application Error - Page 13

DCiAdmin · 11-10-2009

Randlelwa,

I'm going back out to Dell to check something out. I'll be back with you sometime tomorrow (Tuesday)

DCiAdmin · 11-11-2009

Randlelwa,

It seems that there are 2 different ways to load RAID in a desktop configuration - 1 at setup using the F6 and the other is a software setup AFTER Windows is installed.

Could you OPEN your case and tell us what the HDD connections look like? That will help us determine if this is an F6 install or an "after the fact" software configuration. A pic of the BIOS would help also if you have a digital camera handy.

DCiAdmin · 11-11-2009

Randlelwa,

I've had the following provided to me.

Configuring RAID on a New PC You can configure your new system for RAID and install the Intel® Matrix Storage Manager driver during the Microsoft Windows* operating system installation. Refer to the User’s Manual for complete steps.

Configuring RAID on an Existing PC
Intel’s RAID configuration utilities offer the flexibility to upgrade from a single Serial ATA (SATA) hard drive to a two drive RAID 0 or RAID 1 configuration when an additional SATA hard drive is added to an existing PC. Beginning with Intel Matrix Storage Manager, you can also migrate to a 3 or 4-drive RAID 5 or a 4-drive RAID 10 configuration on ICH7R systems.
Refer to the User’s Manual for complete steps.

I found the above at one of the links provided in the thread.

http://www.intel.com/support/motherb...0811.htm#newpc

RANDLELWA · 11-14-2009

Sorry DCI, What do you need a picture of?

The reason I assume it needs to be the f6 method is that the windows install cannot be continued when it cannot find the hard drive. I need to install someting via the f6 method just to get the install to complete.

Cobracon · 11-14-2009

Have you setup the RAID array prior to attempting the O/S install? To my experience you will be prompted to press certain keys to enter the RAID setup utility during POST. Has this been done?

RANDLELWA · 11-17-2009

Hi cobracon, thanks for helping.

I have not set up the raid in advance and am prompted to do so before the install will initiate via the f6 key.

Cobracon · 11-17-2009

The RAID array must be configured BEFORE you begin the O/S install. F6 doesn't configure the array, it allows you to install SATA/RAID drivers.

11-10-2009	#85
DCiAdmin Tech Team Leader Join Date: Sep 2008 Location: Heart of the US Midwest Posts: 7,518 PC Experience: Perpetual Student	Re: explorer.exe - Application Error Randlelwa, I'm going back out to Dell to check something out. I'll be back with you sometime tomorrow (Tuesday) __________________ DCiAdmin *PCHF Rules* / *PreWork* / *AfterWork* / *PCHF Downloads* / *System File Checker* Thank you for entrusting your system to PCHF!

11-11-2009	#86
DCiAdmin Tech Team Leader Join Date: Sep 2008 Location: Heart of the US Midwest Posts: 7,518 PC Experience: Perpetual Student	Re: explorer.exe - Application Error Randlelwa, It seems that there are 2 different ways to load RAID in a desktop configuration - 1 at setup using the F6 and the other is a software setup AFTER Windows is installed. Could you OPEN your case and tell us what the HDD connections look like? That will help us determine if this is an F6 install or an "after the fact" software configuration. A pic of the BIOS would help also if you have a digital camera handy. __________________ DCiAdmin *PCHF Rules* / *PreWork* / *AfterWork* / *PCHF Downloads* / *System File Checker* Thank you for entrusting your system to PCHF!

11-11-2009	#87
DCiAdmin Tech Team Leader Join Date: Sep 2008 Location: Heart of the US Midwest Posts: 7,518 PC Experience: Perpetual Student	Re: explorer.exe - Application Error Randlelwa, I've had the following provided to me. Configuring RAID on a New PC You can configure your new system for RAID and install the Intel® Matrix Storage Manager driver during the Microsoft Windows* operating system installation. Refer to the User’s Manual for complete steps. Configuring RAID on an Existing PC Intel’s RAID configuration utilities offer the flexibility to upgrade from a single Serial ATA (SATA) hard drive to a two drive RAID 0 or RAID 1 configuration when an additional SATA hard drive is added to an existing PC. Beginning with Intel Matrix Storage Manager, you can also migrate to a 3 or 4-drive RAID 5 or a 4-drive RAID 10 configuration on ICH7R systems. Refer to the User’s Manual for complete steps. I found the above at one of the links provided in the thread. http://www.intel.com/support/motherb...0811.htm#newpc __________________ DCiAdmin *PCHF Rules* / *PreWork* / *AfterWork* / *PCHF Downloads* / *System File Checker* Thank you for entrusting your system to PCHF!

11-14-2009	#88
RANDLELWA Bronze Member Join Date: Sep 2009 Posts: 51 PC Experience: Some Experience	Re: explorer.exe - Application Error Sorry DCI, What do you need a picture of? The reason I assume it needs to be the f6 method is that the windows install cannot be continued when it cannot find the hard drive. I need to install someting via the f6 method just to get the install to complete.

11-14-2009	#89
Cobracon Deceptively Clever CC&BW Join Date: Jan 2008 Location: North of Hurricane Bay & South of Tornado Alley "Stuck-in-the-Middle", MS. Posts: 1,465 PC Experience: D'OH!! *&^%$#@!	Re: explorer.exe - Application Error Have you setup the RAID array prior to attempting the O/S install? To my experience you will be prompted to press certain keys to enter the RAID setup utility during POST. Has this been done? __________________ "Have you scanned the RAM timings for Operator's Headspace?? Too much real estate between the audio collectors will block the connection which allows proper operation of your computer." *__Cobra* PCHF best helps those who best help themselves. *PC Guru you say.........? Are you suuuuure about that?*

11-17-2009	#90
RANDLELWA Bronze Member Join Date: Sep 2009 Posts: 51 PC Experience: Some Experience	Re: explorer.exe - Application Error Hi cobracon, thanks for helping. I have not set up the raid in advance and am prompted to do so before the install will initiate via the f6 key.

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