I have a.. read this
Vicente : Hello Arthur.
Vicente : Welcome to HP Total Care.
Arthur p : Hi
Vicente : You want to upgrade your Notebook PC Processor, am I correct?
Arthur p : I have a Hp zv523av and would like to update the cpu.
Vicente : I will check the information for you.Vicente : Could you please provide me the Serial Number (eg: CNS34915MC) and Product Number (eg
S542U) of your Notebook? You may find that on a sticker attached to the underside of the Notebook.
Arthur p : ok 1 sec
Vicente : Sure.
Arthur p : CNDXXXXLL
Arthur p : The cpu is a Athlon XP-M 3000+
Vicente : Thank you for the information provided.
Vicente : Please give me few minutes time while I provide you the information.
Arthur p : Ok
Vicente : Please provide your Notebook PC product number also.
Arthur p : DP523AV
Vicente : Thank you.
Vicente : I am checking for the information, please be with me for few more minutes.
Vicente : Thank you for your time and patience.
Vicente : Your Notebook PC supports Processors with the below configuration.
Vicente : Arthur, are you with me?
Arthur p : yes
Vicente : Okay.
Vicente : 1.
Vicente : 1.Mobile Intel Pentium 4 3.06-, 2.80-, 2.66-, and 2.40-GHz
processors, all with 512-KB L2 cache, varying by notebook
model.
Vicente : 2.Intel Pentium 4 DT 3.20-, 3.06-, 2.80-, 2.66-, and 2.40-GHz
processors, all with 256-KB L2 cache, varying by notebook
model.
Arthur p : I dont think so.
Arthur p : I have an AMD chip in it right now. So I cant put an intel into it.
Vicente : Yes, not an issue.
Vicente : 3.
Vicente : 3.AMD Athlon XP-M 1.6-GHz processor with 256-KB L2
cache.
Arthur p : Cool, Ive never herd of that!
Vicente : AMD Athlon 64 1.8-, 2.0-, and 2.2-GHz processors, all with
1-MB L2 cache, varying by notebook model.
Vicente : I recommend you to refer below weblink for confirmation.
Vicente : http://h10032.www1.hp.com/ctg/Manual/c00212209.pdf
Vicente : As soon as we end our chat, you will receive a window to save our chat transcript.
Arthur p : ok
Vicente : Thank you for staying online with me.
Vicente : It was my pleasure assisting you.
Vicente : Is there anything else I can assist you with today?
Arthur p : Thank you thats all
Vicente : You are welcome.
Vicente : Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at: Vicente : http://www.hp.com/support/chat
Vicente : Chat support is available 24 hrs a day, 7 days a week. Vicente : Take care and Bye.
So, is he saying that this laptop can use both intel and AMD cpu's? I have never heard of such cross compatibility.
Vicente : Hello Arthur.
Vicente : Welcome to HP Total Care.
Arthur p : Hi
Vicente : You want to upgrade your Notebook PC Processor, am I correct?
Arthur p : I have a Hp zv523av and would like to update the cpu.
Vicente : I will check the information for you.Vicente : Could you please provide me the Serial Number (eg: CNS34915MC) and Product Number (eg
S542U) of your Notebook? You may find that on a sticker attached to the underside of the Notebook.Arthur p : ok 1 sec
Vicente : Sure.
Arthur p : CNDXXXXLL
Arthur p : The cpu is a Athlon XP-M 3000+
Vicente : Thank you for the information provided.
Vicente : Please give me few minutes time while I provide you the information.
Arthur p : Ok
Vicente : Please provide your Notebook PC product number also.
Arthur p : DP523AV
Vicente : Thank you.
Vicente : I am checking for the information, please be with me for few more minutes.
Vicente : Thank you for your time and patience.
Vicente : Your Notebook PC supports Processors with the below configuration.
Vicente : Arthur, are you with me?
Arthur p : yes
Vicente : Okay.
Vicente : 1.
Vicente : 1.Mobile Intel Pentium 4 3.06-, 2.80-, 2.66-, and 2.40-GHz
processors, all with 512-KB L2 cache, varying by notebook
model.
Vicente : 2.Intel Pentium 4 DT 3.20-, 3.06-, 2.80-, 2.66-, and 2.40-GHz
processors, all with 256-KB L2 cache, varying by notebook
model.
Arthur p : I dont think so.
Arthur p : I have an AMD chip in it right now. So I cant put an intel into it.
Vicente : Yes, not an issue.
Vicente : 3.
Vicente : 3.AMD Athlon XP-M 1.6-GHz processor with 256-KB L2
cache.
Arthur p : Cool, Ive never herd of that!
Vicente : AMD Athlon 64 1.8-, 2.0-, and 2.2-GHz processors, all with
1-MB L2 cache, varying by notebook model.
Vicente : I recommend you to refer below weblink for confirmation.
Vicente : http://h10032.www1.hp.com/ctg/Manual/c00212209.pdf
Vicente : As soon as we end our chat, you will receive a window to save our chat transcript.
Arthur p : ok
Vicente : Thank you for staying online with me.
Vicente : It was my pleasure assisting you.
Vicente : Is there anything else I can assist you with today?
Arthur p : Thank you thats all
Vicente : You are welcome.
Vicente : Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at: Vicente : http://www.hp.com/support/chat
Vicente : Chat support is available 24 hrs a day, 7 days a week. Vicente : Take care and Bye.
So, is he saying that this laptop can use both intel and AMD cpu's? I have never heard of such cross compatibility.






























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