Results of a file scan

This is a report processed by VirusTotal on 04/06/2006 at 17:35:32 (CET) after scanning the file "AHC.EXE-0B1F4764.pf" file. AntivirusVersionUpdateResultAntiVir6.34.0.2404.06. 2006no virus foundAvast4.6.695.004.03.2006no virus foundAVG38604.05.2006no virus foundAvira6.34.0.5604.06.2006no virus foundBitDefender7.204.06.2006no virus foundCAT-QuickHeal8.0004.06.2006no virus foundClamAVdevel-2006020204.06.2006no virus foundDrWeb4.3304.06.2006no virus foundeTrust-InoculateIT23.71.12104.06.2006no virus foundeTrust-Vet12.4.215104.06.2006no virus foundEwido3.504.06.2006no virus foundFortinet2.71.0.004.06.2006no virus foundF-Prot3.16c04.06.2006no virus foundIkarus0.2.59.004.06.2006no virus foundKaspersky4.0.2.2404.06.2006no virus foundMcAfee473404.05.2006no virus foundNOD32v21.147404.05.2006no virus foundNorman5.90.1504.06.2006no virus foundPanda9.0.0.404.05.2006no virus foundSophos4.04.004.06.2006no virus foundSymantec8.004.06.2006no virus foundTheHacker5.9.7.12504.05.2006no virus foundUNA1.8304.05.2006no virus foundVBA323.10.504.06.2006no virus found

but no viruses found

What was the location of the file? Was it C:/Program Files/Adobe/Adobe Help Center/ahc.exe ?


You could give this a go:


For Photoshop_9.0_en-us.zip:

1. Download:

www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows

EDIT: direct linking doesn't work , see link at the bottom of this page instead:

http://www.adobe.com/support/techdocs/319210.html


2. Unzip and save the Help package to the package folder in Program Files/Adobe/Adobe Help Center/AdobeHelpData.

Yes, that was the location of one file. The other file was:

C:\WINDOWS\Prefetch\AHC.EXE-)b1F4764.pf

I will also try to download and reinstall from the Adobe site, even though the error message seems different than my error message.

Thanks for hanging in there with me...

Jan

I get to Step 4 of Solution ! of the Adobe Support Knowledge Base and I get the same error message re memory when I try to Manually launch the Adobe Help Center file. (AHC,exe)

Do you think my memory is bad, that is to say--my computer's memory?

Nah , i doubt its youre ram. If it only happends with Photoshop , and then also only when pressing the help function then it must be something with the app.

Maybe it is an idea to try to reinstall Photoshop?