Pending: IE7 will not load certain pages

GingerC · 11-14-2009

I have fiber internet modem with a NetGear modem with wireless access as well as wired. I have a desktop running XP Home and a laptop running XP Pro. I hooked the laptop to the router for the first time and it gave me an error indicated the connection was unsecured - and I told it to connect anyway and it did, no problem.

I can surf the web, log into Google Talk, log into my bank, my ISP's mail server, etc. But I can't log into Walmart.com, or get beyond the home page of coldwatercreek.com or get Windows updates now on either the desktop or the laptop - all of which was done previously on the desktop before I hooked up the laptop...

I have lowered my security settings in IE, deleted all history files, cookes, passwords, added the sites to my Trusted Sites - all to no avail.

I am running Norton antivirus - and can still get those updates - and are current as of 11/13/09, rev 3 virus definitions. Also running Spybot S&D, but after running an update for it after these problems started, I am now getting an error there about "there were problems in the include file C:\...\Includes\Trojans.sbi" and the like - but always in the Includes file.

Don't know what else to try - anyone got any suggestions?

Thanks!

GingerC · 11-14-2009

oh, I forgot to mention that I have also set the encryption in the NetGear router so it is now a secured connection and re-connected the laptop using the encryption key, but still no results...

Smokeycheech · 11-14-2009

Hello GingerC, Welcome to PCHF!

I have opened your thread so as to gain a techs input for you

Someone will be with you shortly!

Regards,

Smokeycheech

fixit · 11-15-2009

hello gingerc
have you tried upgrading to IE 8 Internet Explorer 8: Worldwide sites as this is the latset version and overcomes some of the issues of ie 7
or try firefox browser Firefox web browser | Faster, more secure, & customizable | Mozilla Europe

GingerC · 11-15-2009

I do not like IE8 and so do not want to install it, but I did try Firefox since this problem started and I have the exact same problem with it... I can go most places I want, but still not log into certain places or get Windows updates, so I have since uninstalled Firefox...

Smokeycheech · 11-15-2009

Hello GingerC, might I suggest that you click the prework link in my signature, follow all instructions and then post the requested logs?

This way our security team can check to make sure this is not some form of malware still lurking in your machine

Smokeycheech

fixit · 11-15-2009

hello gingerc could you follow this link and follow the instructions, once you complete what is required i will get the attention of one of the fantastic security staff to assist you further

http://www.pchelpforum.com/new-hijac...e-posting.html

11-14-2009	#1
GingerC Bronze Member Join Date: Nov 2009 Posts: 12 PC Experience: Experienced	IE7 will not load certain pages I have fiber internet modem with a NetGear modem with wireless access as well as wired. I have a desktop running XP Home and a laptop running XP Pro. I hooked the laptop to the router for the first time and it gave me an error indicated the connection was unsecured - and I told it to connect anyway and it did, no problem. I can surf the web, log into Google Talk, log into my bank, my ISP's mail server, etc. But I can't log into Walmart.com, or get beyond the home page of coldwatercreek.com or get Windows updates now on either the desktop or the laptop - all of which was done previously on the desktop before I hooked up the laptop... I have lowered my security settings in IE, deleted all history files, cookes, passwords, added the sites to my Trusted Sites - all to no avail. I am running Norton antivirus - and can still get those updates - and are current as of 11/13/09, rev 3 virus definitions. Also running Spybot S&D, but after running an update for it after these problems started, I am now getting an error there about "there were problems in the include file C:\...\Includes\Trojans.sbi" and the like - but always in the Includes file. Don't know what else to try - anyone got any suggestions? Thanks!

11-14-2009	#2
GingerC Bronze Member Join Date: Nov 2009 Posts: 12 PC Experience: Experienced	Re: IE7 will not load certain pages oh, I forgot to mention that I have also set the encryption in the NetGear router so it is now a secured connection and re-connected the laptop using the encryption key, but still no results...

11-14-2009	#3
Smokeycheech Mod Team Leader Join Date: Dec 2005 Location: Skynet HQ (kinda near PCHF bunker) Posts: 3,400 PC Experience: Learning more every day!	Re: IE7 will not load certain pages Hello GingerC, Welcome to PCHF! I have opened your thread so as to gain a techs input for you Someone will be with you shortly! Regards, Smokeycheech __________________ Prework~Speedfan~CCleaner~Rules~PCWizard~BSOD *If an elephant never forgets, how come they never win mastermind?*

11-15-2009	#4
fixit Tech Support Team Join Date: Jun 2009 Location: uk Posts: 1,300 PC Experience: experienced and always learning	Re: IE7 will not load certain pages hello gingerc have you tried upgrading to IE 8 Internet Explorer 8: Worldwide sites as this is the latset version and overcomes some of the issues of ie 7 or try firefox browser Firefox web browser \| Faster, more secure, & customizable \| Mozilla Europe __________________ can we ...fixit . . . . "i'll try my best" speedfan pc wizard recuva prework

11-15-2009	#5
GingerC Bronze Member Join Date: Nov 2009 Posts: 12 PC Experience: Experienced	Re: IE7 will not load certain pages I do not like IE8 and so do not want to install it, but I did try Firefox since this problem started and I have the exact same problem with it... I can go most places I want, but still not log into certain places or get Windows updates, so I have since uninstalled Firefox...

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