Pending: Internet stops working randomly

nighttalker · 11-03-2009

I just got a new laptop this year, its a Dell Inspiron 1440, which has Vista on it, and the internet just stops working. Sometimes after 10 minutes, sometimes after 3 hours, webpages will no longer load. It's still connected to the internet, but webpages don't load, I've tried with Chrome, Firefox, and IE. I try to diagnose the problem, and it tells me that there is no problem with my internet connection.

I have a 2wire router, and all the other computers connect fine, this is my only computer with Vista on it, the only one with a problem.

Rebooting fixes the problem, but then it happens again.

Any ideas?

Thanks

Smokeycheech · 11-03-2009

Hello Nighttalker! Welcome back to the forum!

I have marked your thread as open to gain a techs opinion on the matter

Someone will be with you shortly!

Regards,

Smokeycheech

~~wildsniper~~ · 11-04-2009

Well, you need to know the reason for the slow response of it.Maybe it caused by the computer itself or the slow reponse of internet/servers.
You can use another computer to have a try,if you can make sure it was the problem of internet.Then you can deploy network monitor in your network, such as wireshark,Capsa and Omnipeek can do it.
After you run it for several minutes, you can analyze the packets then you can know where the problems lies.
or you can refer to this article for more details,
Find Why Network is Slow - Colasoft
I hope this can be helpful.

malcomhfc · 11-04-2009

a quick way that might work instead of rebooting your laptop, is to turn off and on the wireless on your laptop.

You may have a switch on the side of your laptop to turn off wireless or it could be a simbol on one of your Function keys.

To turn off wireless on function key press : Fn + (function key number, for example F6)

^ Not a fix.

Also, check your wireless driver is up-to-date. If you can't find the driver, reply with the driver name and ill search for latest version

nighttalker · 11-14-2009

Originally Posted by wildsniper

Well, you need to know the reason for the slow response of it.Maybe it caused by the computer itself or the slow reponse of internet/servers.
You can use another computer to have a try,if you can make sure it was the problem of internet.Then you can deploy network monitor in your network, such as wireshark,Capsa and Omnipeek can do it.
After you run it for several minutes, you can analyze the packets then you can know where the problems lies.
or you can refer to this article for more details,
Find Why Network is Slow - Colasoft
I hope this can be helpful.

Thanks but the problem isn't that my internet is slow. Other computers on the network don't have the same problem.

@malcom

Yeah I usually do that sometimes it works but others it doesn't. I will check the driver to see if its up to date.

nighttalker · 11-14-2009

Well, I looked at the driver and it is currently up to date.

Any other ideas?

DCiAdmin · 11-18-2009

Apologies for the delay Nighttalker

Has this always been an issue for this system? If not, then I would have to suggest that malware *might* be an issue. You could have the PCHF Security team evaluate a few logs to see if that's the case. To proceed down that path, please follow the steps in PreWork (link found in my signature line)

11-03-2009	#1
nighttalker Bronze Member Join Date: Jun 2006 Posts: 14	Internet stops working randomly I just got a new laptop this year, its a Dell Inspiron 1440, which has Vista on it, and the internet just stops working. Sometimes after 10 minutes, sometimes after 3 hours, webpages will no longer load. It's still connected to the internet, but webpages don't load, I've tried with Chrome, Firefox, and IE. I try to diagnose the problem, and it tells me that there is no problem with my internet connection. I have a 2wire router, and all the other computers connect fine, this is my only computer with Vista on it, the only one with a problem. Rebooting fixes the problem, but then it happens again. Any ideas? Thanks

11-03-2009	#2
Smokeycheech Mod Team Leader Join Date: Dec 2005 Location: Skynet HQ (kinda near PCHF bunker) Posts: 3,314 PC Experience: Learning more every day!	Re: Internet stops working randomly Hello Nighttalker! Welcome back to the forum! I have marked your thread as open to gain a techs opinion on the matter Someone will be with you shortly! Regards, Smokeycheech __________________ Prework~Speedfan~CCleaner~Rules~PCWizard~BSOD *If an elephant never forgets, how come they never win mastermind?*

11-04-2009	#3
~~wildsniper~~ Banned Join Date: Oct 2009 Posts: 106 PC Experience: Some Experience	Re: Internet stops working randomly Well, you need to know the reason for the slow response of it.Maybe it caused by the computer itself or the slow reponse of internet/servers. You can use another computer to have a try,if you can make sure it was the problem of internet.Then you can deploy network monitor in your network, such as wireshark,Capsa and Omnipeek can do it. After you run it for several minutes, you can analyze the packets then you can know where the problems lies. or you can refer to this article for more details, Find Why Network is Slow - Colasoft I hope this can be helpful.

11-04-2009	#4
malcomhfc Tech Member Join Date: Sep 2008 Location: Scotland Posts: 745 PC Experience: Experienced	Re: Internet stops working randomly a quick way that might work instead of rebooting your laptop, is to turn off and on the wireless on your laptop. You may have a switch on the side of your laptop to turn off wireless or it could be a simbol on one of your Function keys. To turn off wireless on function key press : Fn + (function key number, for example F6) ^ Not a fix. Also, check your wireless driver is up-to-date. If you can't find the driver, reply with the driver name and ill search for latest version __________________ My network of Websites : Tvsmash \| Gamerznews \| Robbiek Freelance web developer: http://dev.blind-summit.com

11-14-2009	#5
nighttalker Bronze Member Join Date: Jun 2006 Posts: 14	Re: Internet stops working randomly Originally Posted by wildsniper Well, you need to know the reason for the slow response of it.Maybe it caused by the computer itself or the slow reponse of internet/servers. You can use another computer to have a try,if you can make sure it was the problem of internet.Then you can deploy network monitor in your network, such as wireshark,Capsa and Omnipeek can do it. After you run it for several minutes, you can analyze the packets then you can know where the problems lies. or you can refer to this article for more details, Find Why Network is Slow - Colasoft I hope this can be helpful. Thanks but the problem isn't that my internet is slow. Other computers on the network don't have the same problem. @malcom Yeah I usually do that sometimes it works but others it doesn't. I will check the driver to see if its up to date.

11-18-2009	#7
DCiAdmin Tech Team Leader Join Date: Sep 2008 Location: Heart of the US Midwest Posts: 7,464 PC Experience: Perpetual Student	Re: Internet stops working randomly Apologies for the delay Nighttalker Has this always been an issue for this system? If not, then I would have to suggest that malware might be an issue. You could have the PCHF Security team evaluate a few logs to see if that's the case. To proceed down that path, please follow the steps in PreWork (link found in my signature line) __________________ DCiAdmin *PCHF Rules* / *PreWork* / *AfterWork* / *PCHF Downloads* / *System File Checker* Thank you for entrusting your system to PCHF!

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