So this is the problem: I just started to have problems with my internet but basically i just CANT play, cause i lag too much, when i send an online message -every game- might be maplestory, stepmania Online, Isketch Linage 2, doesnt matter wich game, y say something and i have to wait like 10' seconds to see the message sent, i contacted my isp someone came here and checked, everything is okay, i did speedtest, heres the result



http://www.speedtest.net/result/596198132.png

Its not THAT bad, i should be able to play games but its totally impossible, i checked for viruses, it cannot be because my sister bough a new laptop and she has the same problem then she connected trough a differente Wifi connection at her boyfriend's house and all perfect, even with a new router and modem, an average result on Different Speed tests, i did the pingtest and i got 0%packet loss and 95ms with 3 jitter, but still games are IMPOSSIBLE to play, im begging for help, cause changing my ISP means i have to spend some bucks and if it doesnt work its going to be sad. Does anyone knows whats happening or how to solve it?

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Thank You
Skindred

Ok thanks, ill be waiting and checking constantly.

you could be bottlenecked try closing down a few background apps like msn and then try once more do you have a wireless connection and is it a sucure connection just find out your wireless modem ip connect to it and you should be able to see how meny people are connecting at one time

Hello ju4ndieg0, welcome to PCHF,

Your problems could be a number of things, but the fact you have tested the laptop on another wifi connection would rule any problems out any local software issues.. that was a good test. Your download speed is awful, what is your download speed supposed to be?

So the problem is likely to be somewhere between your router and your ISP. What you need to do is prove that the problems are not local.. and to be honest, it's rare for slow connectivity to be related to the router itself. But there are some things you can do to make sure.

- If your router has no wireless security enabled, somebody in the area could be stealing your bandwidth? Turn off wireless on your router to see if this makes a difference. Depending on your router, you can connect to it via http://192.168.0.1 or http://192.168.1.1 (username/password is often admin/admin or admin/password).

- Check with your ISP that the router you have is compatible. I recently had a similar problem with a router that had actually been supplied by the ISP, who told us that the Voyager router they supplied was no longer compatible.

- Try using a different router/modem, connection filter and cable.

- Use the "pathping" command to find out at what point down the line connectivity speed starts to drop. Similar to the "ping" command, type in pathping followed by the address of a popular web site such as google.

- Check for line noise, which could be internal or external. Connect a phone to the master socket in the house. You'll need to get rid of the dialtone (I think in the US you just need to press 1). The line should be completely quiet.. no crackles or faint voices in the background. Test with and without everything connected up.

- Do a speedtest during various times of the day to see if it only drops during peak periods. It could be contention ratio, in which case moving to another ISP could resolve your problems.

EDIT: Marked as Answered.