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PC Forum PC Help Forum » Web & Networking » Internet Help » [Pending] direct connection trouble

Internet Help - direct connection trouble posted in the Web & Networking forums; do you have another cable you can test just to rule out problems with that cable...

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  #8  
Old 10-30-2008
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Default Re: direct connection trouble
do you have another cable you can test just to rule out problems with that cable
  #9  
Old 10-30-2008
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Default Re: direct connection trouble
primary Dns Suffix:
Node Type: Unknown
IP Routing Enabled: No
WINS Proxy Enabled: No
DNS Suffix Search List: Home

Ethernet adapter Local Area Connection:

connection-specific DNS Suffix: home
description:NVIDIA nForce Networking Controller
physical Address: 00-16-17-44-69-9c
Dhcp Enabled: Yes
Autoconfiguration Enabled: Yes
IP Adress :192.168.1.64
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Server: 192.168.1.254
DNS Servers: 192.168.1.254
Lease Obtained: 30 october 2008
Lease expires: 31 october 2008

Pinging google.com [209.85.171.99] with 32 bytes of data:
Request timed out
Request timed out
Request timed out
Request timed out

Ping statistics for 209.85.171.99:
Packets: Sent = 4, Recived =0, Lost = 4
  #10  
Old 10-30-2008
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Default Re: direct connection trouble
i have already tried another cable, same result
  #11  
Old 10-30-2008
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Default Re: direct connection trouble
Could you do and answer my other questions please?

Could you also ring BT to test your broadband connection in case your line is faulty or down.They will resend the signal to test the line.

EDIT: Could you also please check windows firewal exceptions and allow list and your BT home hub has Norton in usage to.Please could you check Norton settings on the allow and exceptions.


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Last edited by Jelly Bean; 10-30-2008 at 09:20 PM.
  #12  
Old 10-30-2008
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Default Re: direct connection trouble
the model is 2.0

i tired updating the driver but windows couldent find a driver to update it to, also there are no previous drivers for me to roll back to
ipconfig/flushdns: Successfully flushed the DNS Resolver cache

The bottom light is green and the top light is flashing orange

I run AVG and have windows firewall disabled

edit: Phoned bt, the line is ok

btw i greatly appreaciate the very speedy and useful responses


Last edited by dobbinatrix; 10-30-2008 at 09:37 PM.
  #13  
Old 10-30-2008
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Default Re: direct connection trouble
Ok save me typing all BTs help info up here are some links to try first.

Did you check the cable or try another one?Are they fully pushed in and has the hub connection always been like this?

Can't connect |Support & Advice | BT.com

Slow connection |Support & Advice | BT.com

Troubleshooting |Support & Advice | BT.com


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PCHF Rules / Home Page / Prework /Windows Vista Home Page / XBOX360 / Test your Internet Speed
  #14  
Old 10-30-2008
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Default Re: direct connection trouble
Try one thing for me?

Shut down/exit Norton see if you then can connect.


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Sources:
Microsoft Home Page /Seagate Home Page /Petri Home Page

PCHF Rules / Home Page / Prework /Windows Vista Home Page / XBOX360 / Test your Internet Speed

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