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Internet Help - AOL Connectivity posted in the Web & Networking forums; My computer got a virus in which my virus protection repaired. Since then AOL cannot find my connection which is a cable modem. I can get on Yahoo Messenger and ...

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Old 05-16-2008
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Angry AOL Connectivity

My computer got a virus in which my virus protection repaired. Since then AOL cannot find my connection which is a cable modem. I can get on Yahoo Messenger and Internet Explorer.


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Old 05-16-2008
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Default Re: AOL Connectivity

Hi welcome to PCHF have you tried to restore the system to a time before you had the virus? Try this

After you've decided to use System Restore to revert your system to a previous state, start the System Restore Wizard and follow the prompts. To use the System Restore Wizard, make sure you're logged on as an administrator, and then follow these steps:
1.
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
2.
On the Welcome screen, click Restore my computer to an earlier time, and then click Next.
3.
On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, as shown in Figure 2, and then click Next.

Figure 2


4.
On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs.
5.
Click Next if you are ready to proceed or click Back to change the restore point.
6.
The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK.


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