Hi,
I am being plagued by a company called Platte.I just cannot get rid of their pop up telling me I have signed up for their film download service.I have tried SpyBot,AdWare,PC Tools spyware.I have deleted it from anywhere I can think of but to no avail.Can you tell me how to rid myself of this pest?
Thanks

Hi,

Found this removal routine for you:

How to remove Platte Secure Spyware and all variants:

1 First of all open My Computer > C:\ > Windows > System32
2 Scroll down to PM_proc1…. (in alphabetical order).
3 Open ‘Task Manager’ by press Alt,Ctrl,Del in order at same time.
4 Click on the Processes tab at the top of the window
5 Find and ‘End process’ the following two files PM_PROC1 & PM_PROC2 so they dissapear from task manager
6 Close task manager
7 Click Start, Run, and type regsvr32 -u pm_dll.dll
8 In the windows thats browsing c:\windows\system32 delete the files known as PM_PROC1 & PM_PROC2 along with any other file called PM_######
9 click Start, Run, and type in Regedit
10 Press F3 and type PM_PROC and click the find next button. When it finds a result delete it
11 repeat step 10 again until you find 0/zero results.
12 Close all screens, and delete the icon off the desktop.
13 Reboot.
14 Ring them up and tell them to go swing and give them the url of this blog to say this is where i got it from
15 relax and enjoy and gloat about how your system is ‘Platte Free’

Source

__________________
> Pre-Work > System File Checker

Thanks Hegist,
Done all that lets hope it keeps the b*******s off my m/c.They make it sound like I owe them money,who would use them anyway operating like that! Your help is invaluable and along with past help I feel a donation coming on.
Starlite

Hi,
I followed your instructions to the letter. I later ran through them again because the icon for Platte reappeared.On line 5 of your reply I tried to end the processes.When I did this they just popped up again time after time,that was pm_proc1.exe and pm_proc2.exe.
When I tried to delete PM_PROC1 & PM_PROC2 icon from c:/windows\system32 it wasn`t allowed.Now they must be developed by the devil so I can`t yet tell them where to go. Any further ideas?
Thanks