Re: download/upload problem
Oh... no! it doesn't matter, same principle, they both handle data the same way. The only difference is that they router allows multiple users to share and connect via ethernet. I've not known anything to cause the exact symptoms that you described. I have seen this particular problem on sooo many PC's. People that use uTorrent in particular. Not having the same problem transferring data via IM would make sense, since the data is normally routed through a 3rd party server with a limited upload speed, and therefore, not all of the bandwidth is being taken up by uploading large amounts of data. What is the make and model of the modem? Was this the original router supplied by the ISP, and what ISP is he with? When the problem occurs, does he have to power down the modem or the PC, and has he tried visa versa (can be done by disconnecting and reconnecting the USB cable if connected via USB)?
In the meantime it is important not make things any worse, when uploading to uTube, make sure that this is the only internet activity taking place. No going to other web sites, or running any other web based software (if he hasn't already realised) will help considerably, but won't actually resolve the issue.
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