Ok on my new pc, which runs Vista, I cant seem to connect my broadband useing my NTL disc, well its run by virgin now, but the disc is NTL as ive had it for a few years, I know it still works, as i used it to re-install the internet on this, (my old pc) when it came back from the shop the other week. Ive followed the steps as any other time ive installed, but keep coming across these problems, note i did get the internet on for a couple of days, but im not sure how, and now that connection has totally died.

Problem 1:

USB Modem is Not Present

The next step in the installation process is to install the USB to Ethernet Adaper. Please do the following:

1. LEAVE the CD in CDROM drive.
2. Click 'Shutdown' below to shutdown the computer
3. Plug in the adapter to an operable USB port on your computer.
4. Connect all other babling.
5. Restart the computer.

Error Code:0

after doing that, this then shows up.

Problem 2:

Driver for Network Card not installed

No NIC has been installed on this system. Please make sure that a NIC has been physically installed in your computer. After you physically install your NIC the Plug and Play wizard will detect it and handle the installation.

Error Code:25

Hello and welcome to PC Help Forum,You need the driver what make and model is the PC/laptop?

On problem 2 you can click on details, so here is all that is listed under that option:

---OPERATING SYSTEM---
Windows 2000, Build 6000

---CPU---
2207 Mhz
GenuineIntel
X86 Family 6 Model 15 Stepping 13

---RAM---
2037 MB

---TCP/IP SETTINGS---

---DRIVE INFO---
System Drive = C
Drive C = HARD DRIVE251719 MB free out of 294876 MB total
Drive D = HARD DRIVE6072 MB free out of 10237 MB total
Drive E = CDROM DRIVE
Drive F = FLOPPY DRIVE
Drive G = REMOVABLE DRIVE
Drive H = REMOVABLE DRIVE
Drive I = REMOVABLE DRIVE

---IRG INFO---
irq 0 is taken
irq 1 is free
irq 2 is free
irq 3 is free
irq 4 is taken
irq 5 is taken
irq 6 is taken
irq 7 is taken
irq 8 is taken
irq 9 is taken
irq 10 is taken
irq 11 is free
irq 12 is free
irq 13 is free
irq 14 is free
irq 15 is free

---USB AVAILABILITY---
USB Available

---INTERNET APPLICATIONS---
Internet Explorer Installed, version 7.0.6000.16609
Outlook Not Installed
Outlook Express Not Installed
Netscape Not Installed

The pc is:

Dell Inspiron 530

Intel Viiv Core 2 Duo E4500 (2.20GHz, 800MHz 2MB Cache)

Windows Vista

Intel Graphic Media Accelerator 3100

2048 667MHz Duel Channel DDRZ SDRAM (2x1024)

320GB (7200rpm) Serial ATA/100 Hard Drive with 16MB Databurst Cache

16x DVD +/- RW Drive

Integrated 7.1 Channel High Def Audio

(I Know all that isn’t listed, just thought if its all there, then no need to ask for anything else)