One more thing...when I diagnose the problem I get following windows diagnostic:
Network Adapter Diagnostic
Network location detection
info Using home Internet connection
info Redirecting user to support call
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn FTP (Passive): Error 12029 connecting to
ftp.microsoft.com: A connection with the server could not be established
info HTTP: Successfully connected to
Microsoft Corporation.
info HTTPS: Successfully connected to
Microsoft Corporation.
warn FTP (Active): Error 12029 connecting to
ftp.microsoft.com: A connection with the server could not be established
error Could not make an FTP connection
So it tells me that i can connect to the internet but there is likely a firewall stopping me from getting to the FTP. Not sure what that's all about but any insight is appreciated.
Thanks