Hi santa-noob,
Internet connection speed depends alot on what type of phone lines you have. If they are the older analog type, the DSL signal is hampered by the age of the wires. Fiber Optic wires are alot cleaner and can handle the "traffic" a whole lot better.
I
think that could be part of your trouble, but maybe one of the tech's can give you some more help.
Hope I offered a little help!!
