
Hey Guys,
@Jessie - My welcome to PCHF as well. The responding page to a parental lock will depend entirely on the program used to create it.
I would agree with Valis, that if this is a parental lock, you should speak with your parents. It is important to have conversations about where they are comfortable with you going, for your safety, and for you to communicate your wishes to commune with friends etc., in order to develop a good and trusting relationship for you both. You should definitely have a clear understanding of their rules and expectations for you when you are online.
That being said, if you would like to post an HijackThis log, we would most likely be able to tell you if there is a locking program on your PC. If there is not, there could be a malware infection. So to be sure, please go the PreWork link in my signature, only follow the instructions for HijackThis for now, and post the log back here.
We'll be looking forward to your reply,
TTFN
LGW