Member Panel


Sponsors and Ads

Join the Team

Live Tag Cloud

PC Forum PC Help Forum » Web & Networking » Internet Help » Is it me or bad tech support. Help reqd.

Internet Help - Is it me or bad tech support. Help reqd. posted in the Web & Networking forums; I need a number of people to confirm if am am being given poor tech support or if there is a problem with my PC and several others that I ...

JOIN US NOW to remove these Ads

Post New Thread  Reply
  #1  
Old 11-13-2006
Older Al's Avatar
Bronze Member
 
Join Date: Nov 2006
Posts: 10
Older Al - See this Members User comments on their Profile page
Default Is it me or bad tech support. Help reqd.

I need a number of people to confirm if am am being given poor tech support or if there is a problem with my PC and several others that I has used in an attempt to view an uploaded site.

Repeated calls to the tech
support line of Talkgas has not resolved this matter.
I eventually get a relpy that states that there is no problem and that the site is visible.."We have just viewed
your WebSite and all pictures are viewable on http://alanbree.talkgas.net/.
"
Tried on various other pc's but to no avail.

Talkgas support have suggested the following....

"Dear Customer

Please check the version of Internet explorer you are running also check security settings and disable firewall in order to check if accessible."

"This is viewable on external systems, ensure your browser is setup correctly, settings etc."

I am using IE 6.0.2 and every other site seems okay! This has gone on since July 2006

Is it me/my PC or poor tech support?


Can you access this site?


  #2  
Old 11-13-2006
madmonkey's Avatar
Site Manager
My PC
 
Join Date: Oct 2006
Location: South Wales
Posts: 5,775
PC Experience: PC Basket Ball Head!
madmonkey - See this Members User comments on their Profile page madmonkey - See this Members User comments on their Profile page madmonkey - See this Members User comments on their Profile page madmonkey - See this Members User comments on their Profile page madmonkey - See this Members User comments on their Profile page madmonkey - See this Members User comments on their Profile page madmonkey - See this Members User comments on their Profile page madmonkey - See this Members User comments on their Profile page madmonkey - See this Members User comments on their Profile page madmonkey - See this Members User comments on their Profile page madmonkey - See this Members User comments on their Profile page
Default

Hello Older Al,

Welcome to PCHF.

Does look like bad tech support to me too! What is supposed to be the contents within this URL? Do you have a index.htm document, as this is required if you want to view the domain by typing http://alanbree.talkgas.net/


__________________

  #3  
Old 11-13-2006
uncleed's Avatar
Elite Member
 
Join Date: Mar 2006
Posts: 413
uncleed - See this Members User comments on their Profile page
Default

I couldnt get it to open, a Google search, and a search on talkgas.nets website came up empty.


__________________
Every day we live, we`re one day closer to death! Learn to live, live to learn.

Of all the things ive ever lost, i miss my mind the most.

Life is full screen, movies should be too!!!
PREWORK
AFTERWORK
  #4  
Old 11-13-2006
Older Al's Avatar
Bronze Member
 
Join Date: Nov 2006
Posts: 10
Older Al - See this Members User comments on their Profile page
Default

Interestingly, the tech support people pasted the content into an email with the response. The web address is as supplied by themselves. My thought is that they are viewing back-up files or they have different privileges enabling them to see what others cannot.


  #5  
Old 11-13-2006
upgrader's Avatar
Site Manager
My PC
 
Join Date: Jul 2006
Location: C:\ UK
Posts: 6,296
PC Experience: Some Experience
upgrader - See this Members User comments on their Profile page upgrader - See this Members User comments on their Profile page upgrader - See this Members User comments on their Profile page upgrader - See this Members User comments on their Profile page upgrader - See this Members User comments on their Profile page upgrader - See this Members User comments on their Profile page upgrader - See this Members User comments on their Profile page upgrader - See this Members User comments on their Profile page upgrader - See this Members User comments on their Profile page upgrader - See this Members User comments on their Profile page upgrader - See this Members User comments on their Profile page
Send a message via MSN to upgrader Send a message via Skype™ to upgrader
Default

Well it comes up on my computer with page cannot be displayed in IE and cannot find server in FF.

I would probably say it is bad tech support. Wow british gas are related to them!


__________________
PCHF Rules--PCHF Prework--PCHF Downloads
  #6  
Old 11-13-2006
Older Al's Avatar
Bronze Member
 
Join Date: Nov 2006
Posts: 10
Older Al - See this Members User comments on their Profile page
Default

I forgot to state the obvious..

I would like as many responses as possible so that when I contact the tech support desk again it will prompt them in to action!



Reply
Satellite TV on your PC - over 3000 Channels! Click Here!

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On


All times are GMT +1. The time now is 09:26 PM.
Powered by vBulletin
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.2.0 RC7
All Graphics & Content Copyright © 2004-2008 - PC Help Forum.com


Back to Top