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Windows XP/2000 - [Resolved] Can nobody help? posted in the Operating Systems forums; My machine has been running weird for the past few months. I have a Dell running XP with Office 2003 Pro and more. I use Internet Explorer and Mozilla Firefox. ...

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  #1  
Old 05-03-2008
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Default [Resolved] Can nobody help?

My machine has been running weird for the past few months. I have a Dell running XP with Office 2003 Pro and more. I use Internet Explorer and Mozilla Firefox.

The first thing I started noticing was that on occasion, my Firefox window would lose its navigation icons (to add a new tab, pint, back, forward, etc.), and you could not click in or type in the address field. So if I am doing research and have a dozen tabs open, I often come back some morning to find I cannot do anything other than use the tabs that are currently there. And there are 2 companies' pop-up ads that I can't seem to block (adconian is one, can't remember the other at the moment).

I'm also having lots of trouble with my machine hanging up. After boot or restart, almost every time now I can click on something on my desktop (file or program) and the hourglass will appear and then disappear, as if I never clicked on anything. Or it may not even give me the hourglass. It also ignores Ctrl-Alt-Delete, so I'm forced to just hit the button to kill the power. It has taken as many as 8 restarts before it will finally accept my command.

Today I tried to download and install the new free AVG 8.0 (been running 7.5). This began yet another round of nightmares, and now it won't completely uninstall, nor will it install or repair the install. It says it's not activated, but it won't let me activate it. I even did a System Restore back to about 2 months ago and tried to reinstall AVG 8.0 (loaded it to my husband's machine, copied it to a flash drive to put onto my machine). But now my computer is again hung up and it won't even acknowledge that I've plugged in the flash drive.

I'm going CRAZY! Can somebody help me, please? I'm assuming I have a hidden virus that protection software isn't catching, but I don't know how to fix this.

Thanks to anyone who can help!!!


  #2  
Old 05-03-2008
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Default Re: hidden virus or something else?

Hello and welcome to PC Help Forum.

Could you do the "Prework" it is the link in pink below.

Then could you copy n paste the results back on this thread.Thankyou.


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  #3  
Old 05-04-2008
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Default Re: hidden virus or something else?

Hi, Jelly Bean!

Thank you for helping me through this. I've done all the Prework - hope I didn't miss anything! See attached.

Since running the scans, now I cannot even connect to the web. I had to copy files back and forth to another machine to do all this. Sigh. Hope you can cure my ailing machine easily - I need it for my freelance business!
Attached Files
File Type: txt Report-Scan-20080503-174454.txt (17.7 KB, 2 views)
File Type: log SUPERAntiSpyware Scan Log - 05-03-2008 - 18-29-17.log (1.1 KB, 2 views)
File Type: log hijackthis.log (8.1 KB, 3 views)


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Old 05-08-2008
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Default Re: hidden virus or something else?

Has anybody made any headway with my trouble? I would REALLY appreciate help to get back up and running - my freelance business is hurting!


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Old 05-10-2008
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Default Re: hidden virus or something else?

Hello? Can anybdy PLEASE help me? I've been down for a week and lost a freelance job because of it! I did all the scans I was asked to do a week ago, but haven't heard from anyone since then.


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Old 05-11-2008
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Default Can nobody help?

I've been down 8 days now. I posted a request for assistance and was asked to do all the prep scans and post the results. I did those the same day and posted them to my original request - and since running the scans, I no longer have web connectivity. The post was moved to HJT, but I have had no response. I've now lost a freelance job because I've been unable to use my computer (and therefore do not have convenient access to the web).

Can ANYBODY PLEASE help me get back up and running?



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