I keep getting an error screen stating that no primary hard drive or optical drives could be found. I've been previously having problems with, what I thought, was a Windows problem. I couldn't boot up and would get some error message saying some Windows file were corrupted. So, I recently got a Knoppix Linux boot cd and got that to launch so I could at least get my files off. After having problems with it recognizing my wireless connection I had to shut down to directly plugin with a networking cable to the router. Then upon restarting and after the Dell bootup screen and some clicking noises, I get a loud beep and that error screen with the hard drive/optical problem. After a couple retries, I actually got Knoppix to load only to realize I forgot to plug the dumb cord into the laptop (DOH). Now I'm right back where I started constantly getting that error screen even after dozens of attempts and a cooldown.

My question is: I realize my hard drive is faulty, but is there anyway to at least get it to work for a bit so I can get those files off. I got it to work before after the screen, but dunno how it did so. I really need those files but data recovery services are out of the question considering, for laptops, they cost more the machines cost themselves :-(. So, any suggestions on what I can do, even if only temporary, to get those files? Sorry for such a long post.

:-) Hi Kik,

Sorry to hear about all of the problems you are having. This is not my area of expertise, I could try, but I really think we should wait for one of the guys who do this all of the time are online. I realize how frustrating waiting can be when you are dealing with critical information, but I don't want to take the chance of you losing your info because I am rusty.

I am not sure where you are located, I am in California, several of the other team members are in the UK and elsewhere, they usually start logging on soon. If you're in the states, get some rest and check back in the morning. We are really thourough and very responsive, I am sure one of the guys will have suggestions for you by then.

TTFN

T

well, back wehn... You could put the hard drive in the freezer for about a half hour (seriously) and take it out and plug it back in, usually gives you about 5 to 20 minutes to get stuff off of the hard drive. Don't know if it still works but worth a try as programs that do that are pretty expensive..

:-D Merlin, you just know the wierdest stuff. :-D

T

I actually had a friend suggest that, but being as its a laptop and everything is integrated into the mobo, I'm a little hesitant to stick the whole laptop into the freezer.

you should be able to take the hard dirve out from the bottom of the laptop..