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Graphics - Bought ASUS AH3650 card. Comp restart in games posted in the Hardware forums; Hi. Two days ago, my old graph card died. So I decided it was time to update some hardware in my old computer, so I went and bought the ASUS ...

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Old 11-02-2008   #1
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Default Bought ASUS AH3650 card. Comp restart in games

Hi.

Two days ago, my old graph card died. So I decided it was time to update some hardware in my old computer, so I went and bought the ASUS AH3650 graph card, a 1GB memory stick, and a new powersupply (459W).

When I had installed everything, I couldn't start World of Warcraft or Neverwinternights 2 due to the computer restarting itself with no error. Other games, like Dawn of War and The Whitcher, though, was able to run without problems at all.

Since then I've reinstalled all the drivers, and "uninstalled" and reinstalled DirectX a couple of times. Where I am now:

I still have the same problem with the above-mentioned games.
I have (I quite sure) came to the conclusion that it can't be because of sound-drivers being faulty (updated), or because of the PSU (have ran test of checking how much is needed, even removed memory and dvd-player. Also installed a new fan). DirectX diag says there's no errors with the DirectX-files, although it complains about my primary displaydriver(I have a swedish version of Windows, so I'm not sure I'm translating everything correctly) (ati2dvag.dll) not being digitally registered. It also says I should install DirectX to get the latest version (which I've done and re-done too many times)
The DirectDraw test works fine, although the Direct3D test is.. odd. I see the cube spinning, but at like 600miles per hour, so that doesn't work. It did work, though, at first when I had intalled the card, before uninstalling all the drivers and reinstalling them again.

I'm wondering if it is a BIOs problem, or a driver problem.
I'm quite sure there's no problem with the hardware.
I'm pretty sure it has nothing to do with overheating.

(I gave up yesterday, so I decided to completely reinstall windows and see if that would fix it, making it guarantee me not having a driver problem - but it doesn't work either. I guess there could be a problem with my CDs, but it could also be a BIOS problem, right?)

Ah well.
Greatful for answers.
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Old 11-02-2008   #2
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Default Re: Bought ASUS AH3650 card. Comp restart in games

Hi appleseed88, welcome to PCHF ^_^

Try using an earlier version of your graphics card driver. That's usually helps in some cases.

If it doesn't work I'm sure some of our more experienced members will have other solutions.

Last edited by Bikkit; 11-02-2008 at 01:16 PM.
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Old 11-02-2008   #3
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Default Re: Bought ASUS AH3650 card. Comp restart in games

Hi and thank you.

That didn't work, unfortunatley. First off I had quite some trouble finding older versions of drivers, and using one I found didn't help my situation.

This is driving me nuts.
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Old 11-02-2008   #4
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Default Re: Bought ASUS AH3650 card. Comp restart in games

When reinstalling windows you need to reinstall your hardware drivers that is first priority.

Please fill in and download graphics card driver:ASUSTeK Computer Inc.-Support-

Are you sure the heatsink is firmly attached to the graphics card?

Please download and run these:

Memtest86+ - Advanced Memory Diagnostic Tool

SpeedFan - Access temperature sensor in your computer

Are your game CDs genuine or downloaded?

Please could you give us more of a clue to your hardware specifications?

RAM,mainboard,CPU etc etc.
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Old 11-02-2008   #5
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Default Re: Bought ASUS AH3650 card. Comp restart in games

Hi, thanks for the responce:

The driver I got when searching for my card is the one I have. I have also tried drivers for ATI HD3600, as well as some custom-made driver I found. I've been going through trial and error.

The heatsink is attatched just as much as it was when I got it. I made a clicking sound when I applied some pressure, but nothing really changed as far as I saw or have noticed.

The memtest - could you tell me how to run it? found no readme file or help on their site.

Speedfan I already have. The temps are really cool - going for a MAX at 40C, but usually lie at about 35-37.

My game-CDs are genuine. The windows CDs aren't.

Hardware specs:


CPU 1/1
AMD Athlon(tm) XP 2400+
Manufacturer AMD
Family AMD Athlon(tm) XP 2400+
Architecture 32-bit
Internal Clock 2.0 GHz

Internal Clock Maximum 2.0 GHz
External Clock 133.0 MHz
Socket Designation Socket A
Upgrade ZIF Socket

MultiCore 1 Processor Core
HyperThreadingTechnology N/A
Capabilities MMX, CMov, RDTSC, 3DNow!, Extended 3DNow!, SSE, PAE
Version AMD Athlon(tm) XP 2400+

Caches
Level 1 128 KB
Level 2 256 KB

----

DirectX Info

Version 9.0c
Long Version 4.09.00.0904

----

DirectDraw
Version 5.3.0000001.0904
Primary Device ASUS AH3650 Series
Linked Display Adapters false

-----¨

Display Device 1/1
ASUS AH3650 Series Driver 6.14.10.6844

Description ASUS AH3650 Series
Manufacturer ATI Technologies Inc.
Total Local Video Memory 518 MB
Total Local Texture Memory 518 MB
AGP Aperture Size 52 MB
Driver File ati2dvag.dll
Driver Version 6.14.10.6844
Driver Details 8.523-080808a-068178E-Asus
Driver Date 8-8-2008
Driver WHQL Certified false
Max Texture Width 8192 px
Max Texture Height 8192 px

Max User Clipping Planes 6
Max Active Hardware Lights 8
Max Texture Blending Stages 8
Fixed Function Textures In Single Pass 8
Vertex Shader Version 3.0
Pixel Shader Version 3.0
Max Vertex Blend Matrices 37
Max Texture Coordinates 8
VGA Memory Clock 499.5 MHz
VGA Core Clock 729.0 MHz
Max VGA Memory Clock 0.0 Hz
Max VGA Core Clock 0.0 Hz

PCI
Name ASUS AH3650 Series
Vendor ID 0x1002
Device ID 0x9596
SubSystem ID 0x00281043
Revision ID 0x0000

----------------------------------


Memory Info

Total Physical Memory 1.50 GB
Free Physical Memory 1000 MB
Total Pagefile Memory 2.11 GB
Free Pagefile Memory 1.70 GB


Memory Array 1/1
Max Module Capacity 2 MB
Location System Board
Use System
Supported Speeds -
Supported Types -
Supported Voltages -


Memory Slot 1/3
Installed Enabled Size 256 MB
Form Factor DIMM
Frequency 0.0 Hz
Slot DDR1 [Bank0/1]
Type DRAM
Type Details Synchronous
Enabled Size 256 MB
Total Bit Width 72 b
Data Bit Width 64 b
Memory Slot 2/3
Installed Enabled Size 256 MB
Form Factor DIMM
Frequency 0.0 Hz
Slot DDR2 [Bank2/3]
Type DRAM
Type Details Synchronous
Enabled Size 256 MB
Total Bit Width 72 b
Data Bit Width 64 b
Memory Slot 3/3
Installed Enabled Size 1.00 GB
Form Factor DIMM
Frequency 0.0 Hz
Slot DDR3 [Bank4/5]
Type DRAM
Type Details Synchronous
Enabled Size 1.00 GB
Total Bit Width 72 b
Data Bit Width 64 b

------

Motherboard Info

Supported Slot Types ISA, PCI, AGP
Manufacturer ASUSTeK Computer INC.
Model A7N8X2.0
Version REV 1.xx
BIOS Vendor Phoenix Technologies, LTD
BIOS Version ASUS A7N8X2.0 ACPI BIOS Rev 1003
BIOS Release Date 03/19/2003
BIOS Properties Plug and Play, Flash, AGP
AGP
Revision 3.0
Rate 4x, 8x (8x enabled)
Available Rate 0x0000000c
Selected Rate 0x00000008
Aperture Size 0 B
Sideband Addressing Supported (disabled)
Fast Write Supported (enabled)
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Old 11-02-2008   #6
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Default Re: Bought ASUS AH3650 card. Comp restart in games

With memtest scroll down you will see ISO file wich goes to a CD and floppy file wich would go on a floppy disk.It is not run in windows as a download.

Download correct version you wish to use and put to prefered disk.
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Old 11-02-2008   #7
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Default Re: Bought ASUS AH3650 card. Comp restart in games

Have you tried removing the new RAM and trying the games in question again? That one shows enabled, but doesn't read the same as the other 3.
Seems to me if you have 2 1G sticks installed, it should show more than 1.5 Total Physical Memory.
Correct me if I'm wrong.
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