Hello All

After having some operating system nightmares, I've recently installed XP and immediately got inundated ith viruses before I could sort my security out. I've got rid of everything I can see/think of/that A-V can find, but I'm still experiencing some strange problems. My 2 main concerns are that:

1. I can't download any files from the web. I get a message saying that my security settings won't allow me. So I go Internet options/security/internet to change the custom level, and the tab won't allow me to select. All other tabs are fine, just this one...

2. I've updated graphics drivers but my display is still not as good as it was with 2000.

Below is all my? system info.

Can anyone help please? Exasperated!

Cheers

Computer Profile Summary
Computer Name Nh-ia1mz1fmgyx4 (in WORKGROUP)
Profile Date 18 February 2005 07:34:58
Advisor Version 6.1f
Windows Logon NH

?
Click here for Belarc's PC Management products, for large and small companies.?
?
Operating System? ?System Model
Windows XP Professional (build 2600)? ?No details available
Processor a? ?Main Circuit Board b
2.00 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache? ?Board: Gigabyte Technology Co., Ltd. GA-7VA 1.x
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. F9 01/14/2003
Drives? ?Memory Modules c,d
138.83 Gigabytes Usable Hard Drive Capacity
60.87 Gigabytes Hard Drive Free Space

AOPEN CD-RW CRW5224 [CD-ROM drive]
PIONEER DVD-RW DVR-106D [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC35L120AVV207-0 [Hard drive] (123.52 GB) -- drive 1, s/n VNVD02G4GJ4V6G, rev V24OA63A, SMART Status: Healthy
Maxtor 91531U3 [Hard drive] (15.37 GB) -- drive 0, s/n G3H4NCXC, rev FA520860, SMART Status: Healthy? ?768 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 512 MB
Slot 'A2' is Empty
? Local Drive Volumes
? ? ?
c: (on drive 0) 3.67 GB 844 MB free
d: (on drive 1) 61.75 GB 17.12 GB free
e: (on drive 0) 11.69 GB 2.53 GB free
f: (on drive 1) 30.86 GB 30.60 GB free
g: (on drive 1) 30.86 GB 9.78 GB free

? Network Drives
? None detected
Users? ?Printers
local user accounts last logon
Administrator 17/02/2005 23:19:24 (admin)
NH 18/02/2005 06:48:10 (admin)
local system accounts
Guest never?
HelpAssistant never?
SUPPORT_388945a0 never?


Marks a disabled account;? ? Marks a locked account? ? Lexmark Z55 on USB001

Controllers? ?Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller? ?NVIDIA GeForce4 MX 440 [Display adapter]
ADI 17.1 [Monitor] (17.1"vis, November 2001)
Default Monitor
Bus Adapters? ?Multimedia
NEC PCI to USB Open Host Controller
NEC PCI to USB Open Host Controller
VIA Rev 5 or later USB Universal Host Controller
VIA Rev 5 or later USB Universal Host Controller
VIA Rev 5 or later USB Universal Host Controller
VIA USB 2.0 Enhanced Host Controller? ?Creative SB Live! Value (WDM)
Standard Game Port
Communications? ?Other Devices
Realtek RTL8029(AS) PCI Ethernet Adapter
SpeedTouch USB ADSL PPP
Network Card MAC Address: 00:20:18:559:EF
Network IP Address: 169.254.79.115 / 16? ?Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
SpeedTouch 330 ADSL Modem
USB 2.0 Root Hub
USB Printing Support
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
Virus Protection? ?
Norton AntiVirus Version 11.00
? ? Virus Definitions Version 17/02/2005 Rev 8
? ? Last Disk Scan on 18 February 2005 06:44:37
? ? Realtime File Scanning On
? ?
Installed Microsoft Hotfixes [Back to Top]?
Internet Explorer 6
? ? SP0
? ? ? ? KB834707-IE6-20040929.115007? on 18/02/2005? (details...)
Windows XP
? ? SP1
? ? ? ? Q312370? on 15/01/2005? (details...)
? ? ? ? Q329048? on 18/02/2005? (details...)
? ? ? ? Q329170? on 18/02/2005? (details...)
? ? ? ? Q329390? on 18/02/2005? (details...)
? ? ? ? Q329441? on 18/02/2005? (details...)
? ? ? ? Q329834? on 18/02/2005? (details...)
? ? ? ? Q810577? on 18/02/2005? (details...)
? ? ? ? Q810833? on 18/02/2005? (details...)
? ? ? ? Q811630? on 18/02/2005? (details...)
? ? ? ? Q817606? on 18/02/2005? (details...)
? ?Windows XP (continued)
? ? SP2
? ? ? ? Q323255? on 18/02/2005? (details...)
? ? ? ? Q329115? on 18/02/2005? (details...)
? ? ? ? KB823559? on 18/02/2005? (details...)
? ? ? ? KB828741? on 18/02/2005? (details...)
? ? ? ? KB833987? on 18/02/2005? (details...)
? ? ? ? KB835732? on 18/02/2005? (details...)
? ? ? ? KB840987? on 18/02/2005? (details...)
? ? ? ? KB841356? on 18/02/2005? (details...)
? ? ? ? KB841533? on 18/02/2005? (details...)
? ? ? ? KB842773? on 18/02/2005? (details...)
? ? ? ? KB873376? on 18/02/2005? (details...)
? ? ? ? KB887822? on 18/02/2005? (details...)



Click here to see all available Microsoft security hotfixes for this computer.

? ? ?Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
? ? (note that failing hotfixes need to be reinstalled)
? Unmarked HotFixes lack the data to allow verification

Software Licenses [Back to Top]?
?
Belarc - Advisor 00a2f241?
Microsoft - Internet Explorer 55274-640-0000356-23848 (Key: FCKGW-xxxxx-YXRKT-xxxxx-2B7Q8)
Microsoft - WebFldrs XP 12345-111-1111111-86918?
Microsoft - Windows XP Professional 55274-640-0000356-23848 (Key: xxxxx-RHQQ2-YXRKT-xxxxx-2B7Q8)
Symantec Corporation - MSRedist 1?
Symantec Corporation - Norton AntiSpam 1?
Symantec Corporation - Norton AntiVirus 2005 1?
Symantec Corporation - Norton Internet Security 1?
Symantec Corporation - Norton WMI Update 1?
Symantec Corporation - SymNet 1?

Software Versions [Back to Top]?
Apple Computer, Inc. - iTunes Version 4.6.0.15 *
Apple Computer, Inc. - QuickTime QuickTime 6.5.1 *
Belarc, Inc. - BelManage Client Version 6.1f *
Cinematronics - 3D Pinball Version 5.1.2600.0 *
Lavasoft Ad-aware Plus Version 6.0.0.0 *
Lexmark International, Inc. - MarkVision for Windows (32 bit) Version 7.4 *
Lexmark Z55 Series ColorFine Printer Version 3.0.6.0 *
Lexmark Z55 Version 3.0.6.0 *
Microsoft (r) Windows Script Host Version 5.6.0.6626 *
Microsoft Corporation - IMAPI Module Version 1, 0, 0, 2 *
Microsoft Corporation - Internet Explorer Version 6.00.2600.0000 *
Microsoft Corporation - Messenger Version 4.7 *
Microsoft Corporation - Windows Installer - Unicode Version 2.0.2600.0 *
Microsoft Corporation - Windows Movie Maker Version 1.1.2427.0 *
Microsoft Corporation - Windows? NetMeeting? Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Open Database Connectivity Version 3.520.7713.0 *? Microsoft Windows Media Player Version 6.4.09.1120 *
Microsoft(R) MSN (R) Communications System Version 6.10.0016.1624 *
Microsoft(R) Windows Media Player Version 8.00.00.4477 *
MindVision - Installer VISE 2.8.3 Version 2.8.3 *
NVIDIA Driver Helper Service, Version 66.93 Version 6.14.10.6693 *
Symantec Core Component Version 1, 8, 54, 478 *
Symantec Corporation - AutoProtect Version 9.4 *
Symantec Corporation - Client and Host Security Platform Version 103.0.3.8 *
Symantec Corporation - Norton AntiVirus Version 11.0.9 *
Symantec Corporation - Norton Internet Security Version 8.0 *
Symantec Corporation - Norton Security Center Version 2005.1 *
Symantec Corporation - SPBBC Version 1,0,1,47 *
Symantec Security Drivers Version 5.4 *
Symantec Shared Components Version 3.1 *
THOMSON Telecom Belgium - SpeedTouch USB Version 301.0.0.12 *
updater Application Version 2.0 *?

--------------------------------------------------------------------------------

* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.?

Hello and Welcome to PCHF

Have you install service pack 2 on your system yet?

I have never seen that problem with the security tab so lets try iron a few things out.
When you go into the Security Tab do you get the following two buttons - Custom Level and Default Level
If so try to click on Default Level, this should give you a bar which you can move between High and Low, try change this.

In connection with the graphics card, have you checked the Display options Tab within control panel and made sure that it is set to at least 16Bit (or 32Bit if you have the option.)

Hi Zimbo, thanks for the welcome and getting back to me

I've changed the security level and its allowed me to d/l a firewall so thats one problem sorted. not totally comfortable with operating at a lower than advised security level in the browser though - should i be concerned? the custom level tab is still unavailable. odd.

I don't know if I've got serevice pack 2 installed. I've had a few automatic updates so am unaware if this was one of them. when i went to windows update, i got the following error:Windows Update has encountered an error and cannot display the requested page. You may find the following resources helpful in resolving the problem:

Any ideas?

The graphics card is set to 32 bit, so no change there and still looks a bit odd

thanks again

It would probably be best to set the security tab back to the way it was. (always safer that way)
Very strange that the Custom Level is still unavailable (I will keep looking for info on that)

The best way to check what service pack you are running is to Right Click on My Computer and go to Properties.
Under System it should either say Service Pack 1 or Service Pack 2.
I recommend you update to Service Pack 2 if you don't already have it

Here is some information on the error you get when trying to download updates from the microsoft site
http://support.microsoft.com/default...b;en-us;830086

or > Click on Start > Run > then type in winver and press return.

Ahh I like that one, nice one Hengis