I recently done a whole new reinstall of windows xp after which i needed to put all my music back onto the hard drive which worked fine. So i proceeded to reinstall iTunes which worked just fine then when i try to add my music onto iTunes it crashes randomly at the "processing album artwork" stage. The whole pc freezes and i have to restart by the button on the front. Any help anyone can provide would be greatly appreacated

Hello Pete! Welcome to PCHF!

We have a fantastic team of techs here as well as a very knowledgeable member community and I am sure we will be able to help you

I will mark your thread as open and someone will be with you as soon as possible, thank you for your patience.

Regards,

Smokeycheech

Thank you very much!

Hello again Pete, I apologise for the delay.

Do you still require help with this?

still having problems? yes. but they have now spread.

Im having the problem now when i watch a video online i,e youtube etc.

Let's getting overheating out of the way:


Your PC temperatures can be tested by downloading from here:

Download SpeedFan - Access temperature sensor in your computer


Any Flames???

Through all of these problems i never thought of checking speedfan! Now i have, i feel i may be getting somewhere.

Before there was 4 things on the list with temperatures now there is only 3.

GPU - was not there before, its permanently reading 0C
Temp1 and Temp2 was there before

In the box ant the top its now also saying

Bad Attributes Checksum ($71)
Bad Thresholds Checksum ($2D)
End of detection