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General Software - Windows Explorer posted in the Software forums; when I try to open Windows Explorer it opens as "My Start" by Incredimail. How do I get it back to open as Windows Explorer? Thank You...

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Old 10-16-2009   #1
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Default Windows Explorer

when I try to open Windows Explorer it opens as "My Start" by Incredimail. How do I get it back to open as Windows Explorer?
Thank You
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Old 10-16-2009   #2
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Default Re: Windows Explorer

Hello garybrian and welcome to PCHF,

Il mark this thread open so it attracts out highly skilled tech staff.

Have you tried exiting the program completely and tried opening internet explorer?

Regards,

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Old 10-17-2009   #3
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Default Re: Windows Explorer

Good morning,
I tried that and it still opens up as "My Start" by Incredimail.
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Old 10-18-2009   #4
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Default Re: Windows Explorer

Well I think the first thing to try is go to the Control Panel - assuming XP, but Vista similar, go to Add/Remove Programs and uninstall Incredimail.


Let us know the result...........
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Old 10-18-2009   #5
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Default Re: Windows Explorer

Try this:

Click Start/Run/Browse and point it to C:/windows/explorer.exe, click Open, then OK...

This should start windows explorer for you..
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Old 10-19-2009   #6
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Default Re: Windows Explorer

When I tried it, it opened "my documents". I should also mention that "E" is my main drive and not "C".
I am using Windows XP
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Old 10-19-2009   #7
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Default Re: Windows Explorer

What happens if you run the PC in Safe Mode?

Restart the PC and press F8 repeatedly and select it when given the option.

When you login it should be the usual Explorer/Desktop view.

Then you can either try uninstalling it or if that's not possible, do a search (press Windows Key+F) for things like Incredimail or My Start.

And delete whatever comes up.

Also try clicking Star > Run and type in msconfig

Check the Services tab for Incredimail (tick the box for Hide All MS Services)

And then check the Startup tab. Click Apply > OK and restart.
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