Hello I've made that stupid mistake to accedentally uninstalling Acer bio protection. I've searched arround acers website and found the driver. I've downloaded it and installed it. So far so good. I've also installed the new fingerprints into the system and it works great. The problem is if i want to go into "system settings" it pops up with this message: windows can't find the file. You may not have the right permission to access the element". I've tried everything since that message. To enter "security" - and then "permissions" to acces "full permission" for my account but it still won't open the programme. My question to you is, is there anything i can do? And maybe are there any other drivers and programmes I can use instead of Acer Bio Protection?

Thank you

PhillyDK

P.S. sorry for my english.

Hello Philly! Welcome to PCHF!

We have a fantastic team of techs here as well as a very knowledgeable member community and I am sure we will be able to help you

I will mark your thread as open and someone will be with you as soon as possible, thank you for your patience.

Regards,

Smokeycheech

Thank you. Finally i found a fora where I can post my computer issues and get some help i can actually use.

Hi there.

Don't worry about your English, it's fine. Can I clarify..is this the exact message that appears?

Yes. I've tried to send an email to acer support Denmark but with no succes. Of course it is not the exact when I have my version of vista in danish but yeah pretty much that message.

Hey there, ok if you right click on the Icon, and set it to run as administrator, does it work then?

unfortunately not. I've tried to reinstall it one more time and it just dosen't work. Can I use another driver and another programme?