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General Software - Fire Fox posted in the Software forums; No matter how many times i re-install and re dl fire fox it keeps giving me an error, i do not understand what the problem is. can someone please help ...


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Old 07-19-2009   #1
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Default Fire Fox

No matter how many times i re-install and re dl fire fox it keeps giving me an error, i do not understand what the problem is. can someone please help me out?
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Old 07-19-2009   #2
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Default Re: Fire Fox

Hi

Please give us the error message in full and we can help you...
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Old 07-19-2009   #3
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Default Re: Fire Fox

"FireFox had a problem and crashed. We'll try to restore your tabs and windows when it restarts."

Thats all its says doesn't give much errors to read upon. Just Details, IE Report Contents.

Report Contents :

Add-ons: {c2f863cd-0429-48c7-bb54-db756a951760}:5.20.1.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.5.1
BuildID: 20090715094852
CrashTime: 1247995945
Email: *REMOVED FOR USER SAFETY*
InstallTime: 1247995767
ProductName: Firefox
SecondsSinceLastCrash: 158
StartupTime: 1247995943
Theme: classic/1.0
Throttleable: 1
URL:
Vendor: Mozilla
Version: 3.5.1

This report also contains technical information about the state of the application when it crashed.

Last edited by smokeycheech; 07-19-2009 at 10:53 AM.
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Old 07-19-2009   #4
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Default Re: Fire Fox

It looks like you have an incompatible add-on. Go into the Tools > add-ons menu and disable all of them. Then go to the Mozilla add ons website and download the updated versions. You could also try enabling them one by one and see which one crashes the browser.
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