Skype issue

tonyme · 06-12-2009

Hello I have a question please!

When I start a video call on Skype, everything works fine for a few seconds, minutes sometimes but then the call ends by itself! And it takes a few seconds before I'm able to start another one... This is frustrating.

I'm using Windows Vista, so is the person I'm calling. We both have the same Skype version which is 4.0

HELP!!!!!

malcomhfc · 06-12-2009

Hey Tonyme, i stumbled apon this on the skype website.

Video call ends abruptly. - Skype Community

Worth a read over

tonyme · 06-13-2009

Nope didn't solve it!

Sir Trews · 06-13-2009

Hey there Tonyme...

One of the things that I have seen affect a Skype call, whether it is just voice or video, is connection rate. Your system may handle it well enough, as well as your friends', but if the information isn't being transmitted and/or received quickly enough, Skype doesn't seem to know what to do.. hence your system suffers because it tries to compensate.

Something has to give.. and in any connection, the slowest one you are on is always the one that loses.

Strangely enough, where Skype might fail for me, Yahoo works just fine.. Voice and video. I use it all the time across the country from where I am on the West coast.

You may have a very 'speedy' connection rate, but what is the actual throughput?

Check into Speedtest to see what you are really getting. Keep in mind this is a diagnostic only.. don't take it for the last word on things.

If either of you have a lot of other programs running in the background while making these calls? That will do it and quickly.. uses up all your available RAM.

Just a few thoughts.. sorry if I rambled

malcomhfc · 06-13-2009

Like to add to that, when searching around seems when alot of cpu power is being used constantly. skype crashes or glitches.

Sir Trews · 06-13-2009

Originally Posted by malcomhfc

Like to add to that, when searching around seems when alot of cpu power is being used constantly. skype crashes or glitches.

Then it's pretty clear..

Something is using up all your RAM.. Speedfan can show the usage, but not what is taking it.. for Vista, you have to go into the Task Manger... Ctrl>Alt>delete all at once.. pick which tab you want to look at.. it will show you the processes and programs running.. if you are over 100?
You got toooo much goin on! That's only a personal opinion.. I've seen higher that run fine..just depends on how you use the system.

Keep Da Rulez in mind, please./

If not.. then you have to look at the possibilty that you got a bug..

You know the procedure there.. use the Prework link in my sig.. and UPDATE MBAM before you run it.. the updates are fast and furious.

Let us know...

06-12-2009	#1
tonyme Silver Member Join Date: May 2007 Posts: 104	Skype issue Hello I have a question please! When I start a video call on Skype, everything works fine for a few seconds, minutes sometimes but then the call ends by itself! And it takes a few seconds before I'm able to start another one... This is frustrating. I'm using Windows Vista, so is the person I'm calling. We both have the same Skype version which is 4.0 HELP!!!!!

06-12-2009	#2
malcomhfc Tech Member Join Date: Sep 2008 Location: Scotland Posts: 747 PC Experience: Experienced	Re: Skype issue Hey Tonyme, i stumbled apon this on the skype website. Video call ends abruptly. - Skype Community Worth a read over __________________ My network of Websites : Tvsmash \| Gamerznews \| Robbiek Freelance web developer: http://dev.blind-summit.com

06-13-2009	#3
tonyme Silver Member Join Date: May 2007 Posts: 104	Re: Skype issue Nope didn't solve it!

06-13-2009	#4
Sir Trews Moderator Join Date: Mar 2006 Location: West Coast.. you pick... Posts: 2,617 PC Experience: Back on the West side	Re: Skype issue Hey there Tonyme... One of the things that I have seen affect a Skype call, whether it is just voice or video, is connection rate. Your system may handle it well enough, as well as your friends', but if the information isn't being transmitted and/or received quickly enough, Skype doesn't seem to know what to do.. hence your system suffers because it tries to compensate. Something has to give.. and in any connection, the slowest one you are on is always the one that loses. Strangely enough, where Skype might fail for me, Yahoo works just fine.. Voice and video. I use it all the time across the country from where I am on the West coast. You may have a very 'speedy' connection rate, but what is the actual throughput? Check into Speedtest to see what you are really getting. Keep in mind this is a diagnostic only.. don't take it for the last word on things. If either of you have a lot of other programs running in the background while making these calls? That will do it and quickly.. uses up all your available RAM. Just a few thoughts.. sorry if I rambled Comments on this post malcomhfc agrees: Thanks for help __________________ Saesa omentien lle (Pleasure meeting you) ◊*Prework* ◊ *PC Specs ◊* *Da Rulez◊Donation!* ≈Toshiba≈GRC≈CCleaner≈WCG≈Memtest≈Speedfan≈**

06-13-2009	#5
malcomhfc Tech Member Join Date: Sep 2008 Location: Scotland Posts: 747 PC Experience: Experienced	Re: Skype issue Like to add to that, when searching around seems when alot of cpu power is being used constantly. skype crashes or glitches. __________________ My network of Websites : Tvsmash \| Gamerznews \| Robbiek Freelance web developer: http://dev.blind-summit.com

06-13-2009	#6
Sir Trews Moderator Join Date: Mar 2006 Location: West Coast.. you pick... Posts: 2,617 PC Experience: Back on the West side	Re: Skype issue Originally Posted by malcomhfc Like to add to that, when searching around seems when alot of cpu power is being used constantly. skype crashes or glitches. Then it's pretty clear.. Something is using up all your RAM.. Speedfan can show the usage, but not what is taking it.. for Vista, you have to go into the Task Manger... Ctrl>Alt>delete all at once.. pick which tab you want to look at.. it will show you the processes and programs running.. if you are over 100? You got toooo much goin on! That's only a personal opinion.. I've seen higher that run fine..just depends on how you use the system. Keep Da Rulez in mind, please./ If not.. then you have to look at the possibilty that you got a bug.. You know the procedure there.. use the Prework link in my sig.. and UPDATE MBAM before you run it.. the updates are fast and furious. Let us know... __________________ Saesa omentien lle (Pleasure meeting you) ◊*Prework* ◊ *PC Specs ◊* *Da Rulez◊Donation!* ≈Toshiba≈GRC≈CCleaner≈WCG≈Memtest≈Speedfan≈**

Similar discussions...
Thread	Thread Starter	Forum	Replies	Last Post
Solved: Skype	Gamling	Windows Vista & 7	2	04-18-2009 12:15 PM
Solved: Skype problem?	bioniclekid8	General Software	3	04-13-2009 07:27 PM
Fax with Skype	ih8bills	General Software	2	06-23-2008 07:43 PM
Say hello to the Skype Trojan.	joe5	Security Watch	0	10-21-2005 07:06 PM

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode