Resolved: pc won't boot up after virus removal

josdalton · 03-25-2009

First i want to say hi to everyone,just sign in and this is my first post and i really hope someone can help me. A friend of mine brought is computer that was infected with multiple virus.I started cleaning up with multiple programs,now the computer boots up to welcome screen,it shows me the wallpaper image on deskstop then automatically log me out,click on log in and same thing happen again and again. I've tried to boot with xp cd and just before accesing the option screen to either reformat or repair windows i get a "error:0x0000007b" blue screen. I took the hard drive out and put it in my other computer and i run check disk,put it back in and still the same. If i reformat while hook to my other computer will i be able to reinstall windows? I'm really lost here. Computer Dell Dimension E520 Windows xp home oem Thank you!

Bli · 03-25-2009

Hello Josdalton and welcome to the PCHF!

I'm sure the wide experience of our members will be able to pint point the issue, so I'll mark your thread as open to encourage the flow of wisdom

When you boot from the CD, do you get to the Terms and Conditions screen or does it give you the error before, while checking the hardware? (terms and conditions screen is where you are asked to press "F8" in order to accept the terms and proceed with the installation options)

josdalton · 03-25-2009

Originally Posted by Bli

Hello Josdalton and welcome to the PCHF!

I'm sure the wide experience of our members will be able to pint point the issue, so I'll mark your thread as open to encourage the flow of wisdom

When you boot from the CD, do you get to the Terms and Conditions screen or does it give you the error before, while checking the hardware? (terms and conditions screen is where you are asked to press "F8" in order to accept the terms and proceed with the installation options)

Hi,it gives me the error after the checking hardware and before the terms and Conditions.

Jelly Bean · 03-25-2009

Have a little read of this while you wait:

Advanced troubleshooting for "Stop 0x0000007B" errors in Windows XP

It also depends on the words you receive associated with the 0x07B error.

josdalton · 03-25-2009

Originally Posted by Jelly Bean

Have a little read of this while you wait:

Advanced troubleshooting for "Stop 0x0000007B" errors in Windows XP

It also depends on the words you receive associated with the 0x07B error.

Hi,thanks for the link,it was the first place i went yesterday but nothing worked for me. I just tried another xp cd(not oem)that i had and now i'm able to access the install/repair window.I am now waiting while it's trying to repair windows but it stop at 34 minutes remaining on the windows setup,it's been like that for half an hour now.

Jelly Bean · 03-25-2009

Some times it can appear to stall or freeze as it is XP I almost expect it to take some time.

Give it a little longer and see if it moves on in the install process.

Although the CD drive or install disk may need a clean or possibly scratched.

josdalton · 03-25-2009

Originally Posted by Jelly Bean

Some times it can appear to stall or freeze as it is XP I almost expect it to take some time.

Give it a little longer and see if it moves on in the install process.

Although the CD drive or install disk may need a clean or possibly scratched.

Thanks
Ok so i was able to repair windows but i made a mistake,i.ve created another account with the same name and both are administrative,is there a way to remove the new one,if so how do i tell which one is the new one?

Xp home doesn't have the same option as xp pro.

03-25-2009	#1
josdalton Bronze Member Join Date: Mar 2009 Posts: 12 PC Experience: Some Experience	pc won't boot up after virus removal First i want to say hi to everyone,just sign in and this is my first post and i really hope someone can help me. A friend of mine brought is computer that was infected with multiple virus.I started cleaning up with multiple programs,now the computer boots up to welcome screen,it shows me the wallpaper image on deskstop then automatically log me out,click on log in and same thing happen again and again. I've tried to boot with xp cd and just before accesing the option screen to either reformat or repair windows i get a "error:0x0000007b" blue screen. I took the hard drive out and put it in my other computer and i run check disk,put it back in and still the same. If i reformat while hook to my other computer will i be able to reinstall windows? I'm really lost here. Computer Dell Dimension E520 Windows xp home oem Thank you!

03-25-2009	#2
Bli Tech Member Join Date: Jan 2009 Posts: 275 PC Experience: Learning never ends	Re: pc won't boot up after virus removal Hello Josdalton and welcome to the PCHF! I'm sure the wide experience of our members will be able to pint point the issue, so I'll mark your thread as open to encourage the flow of wisdom When you boot from the CD, do you get to the Terms and Conditions screen or does it give you the error before, while checking the hardware? (terms and conditions screen is where you are asked to press "F8" in order to accept the terms and proceed with the installation options) __________________ .:Rules:. .:Pre-Work:. .:CCleaner:. .:Memtest:. .:SpeedFan:. Last edited by Bli; 03-25-2009 at 03:05 PM.

03-25-2009	#3
josdalton Bronze Member Join Date: Mar 2009 Posts: 12 PC Experience: Some Experience	Re: pc won't boot up after virus removal Originally Posted by Bli Hello Josdalton and welcome to the PCHF! I'm sure the wide experience of our members will be able to pint point the issue, so I'll mark your thread as open to encourage the flow of wisdom When you boot from the CD, do you get to the Terms and Conditions screen or does it give you the error before, while checking the hardware? (terms and conditions screen is where you are asked to press "F8" in order to accept the terms and proceed with the installation options) Hi,it gives me the error after the checking hardware and before the terms and Conditions.

03-25-2009	#4
Jelly Bean Stoooooopid Girl. Join Date: Feb 2008 Location: Swansea Posts: 12,727 PC Experience: None.	Re: pc won't boot up after virus removal Have a little read of this while you wait: Advanced troubleshooting for "Stop 0x0000007B" errors in Windows XP It also depends on the words you receive associated with the 0x07B error. __________________ Rwy'n ceisio fy ngorau.

03-25-2009	#5
josdalton Bronze Member Join Date: Mar 2009 Posts: 12 PC Experience: Some Experience	Re: pc won't boot up after virus removal Originally Posted by Jelly Bean Have a little read of this while you wait: Advanced troubleshooting for "Stop 0x0000007B" errors in Windows XP It also depends on the words you receive associated with the 0x07B error. Hi,thanks for the link,it was the first place i went yesterday but nothing worked for me. I just tried another xp cd(not oem)that i had and now i'm able to access the install/repair window.I am now waiting while it's trying to repair windows but it stop at 34 minutes remaining on the windows setup,it's been like that for half an hour now.

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