So i have downloaded Directx and am trying to install it for a game thats not working but when i try to install it, it gets half way done and then gives me this error:
"An internal system error occurred.
Please refer to DXError.log and Directx.log in your Windows folder to detirmine the problem"
What do i do to get past this?
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| General Software - Need help installing Directx!!! posted in the Software forums; So i have downloaded Directx and am trying to install it for a game thats not working but when i try to install it, it gets half way done and ... |
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#1 |
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New Poster
Join Date: Mar 2009
Posts: 1 PC Experience: PC Illiterate
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#2 |
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Moderator
![]() ![]() Join Date: Mar 2006
Location: Where ever my 18 wheels take me!
Posts: 2,536 PC Experience: Always Learning
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Hello Wells and Welcome to the Forum!
Not knowing what OS you are running, I still recommend taking out all previous versions of DirectX..including the download you just did. Once that is done, after a full shutdown and start, download a new copy of the DirectX... which version you choose will depend upon your OS and what your system can handle. I'll mark this as open, but also looking forward to your reply~ Thanks for your patience
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#3 |
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System Builder Guru
![]() Join Date: Nov 2006
Location: Ballston Spa, New York
Posts: 2,499 PC Experience: PC Guru
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Are you running windows xp, and trying to install DirectX 10? That would probably cause this error, as DirectX 10 is for windows vista, and Windows 7 only. If not, try installing directx from the game disk itself. Somewhere on the disk, there should be a directx folder, and a .exe setup file. double click on that, and it should install it for you.
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#4 |
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Tech Support Team
![]() Join Date: Jan 2008
Posts: 2,242 PC Experience: Very Experienced
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Hi wells8892 - Welcome to PCHF!!!
Can you please attach the 2 logs you listed above so we can look at them. |
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#5 |
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Bronze Member
![]() Join Date: Mar 2009
Posts: 36 PC Experience: Elite PC Guru
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You can read the error log or go through these steps:
Start > control panel > administrative tools > double click on the services > right click on the cryptographic services, then click properties > click on automatic for start up type > click on start ................ |
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