Hi,

I am trying to download a Windows hotfix that corrects a VSS problem that is specific to this hotfix only when you Symantec NetBackup.

A Volume Shadow Copy Service (VSS) update package is available for Windows Server 2003

However when I click on the request download link it takes me to a Microsoft page with a blank screen. I have tried looking at other MS hotfix download pages, and I have the same problem.

I've checked my IE 7 security settings, they seem fine and on low security. I've enabled all kinds of scripting but still no joy.

I really need to download this fix urgently, and I can't work out if it's a problem with my browser or a problem with the link.

Can someone take a look at this link and let me know?

Thank you.

Here's the next page where you have to agree to Microsoft's T&C's. see if you can use that link...

Help and Support

Yes I can see the terms and conditions page, and when I click agree it takes me to a Microsoft support page that's just all blank??

I get this for loads of other hotfixes as well.

Have you tried Firefox 3.0 with the IE Tab add on? This may fix the problem your having with IE with Microsoft.

Here's the link for IE Tab: https://addons.mozilla.org/en-US/firefox/addon/1419