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General Software - Bad Symantec Antivirus Uninstall posted in the Software forums; I had a really old version of Symantec Antivirus from 2004 or 2005. So I decided to install AVG but for some reason when I went to control panel and ...


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Old 07-20-2008   #1
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Default Bad Symantec Antivirus Uninstall

I had a really old version of Symantec Antivirus from 2004 or 2005. So I decided to install AVG but for some reason when I went to control panel and add/remove programs it wouldn't let me uninstall Symantec. Whenever I clicked on remove in add/remove programs it would give me "Error 1324. The Path Anitha Laptop contains and invalid character" and it gives me the same error for a few others programs I am trying to get uninstall like iTunes. So basically I just went through and deleted all the Symantec and iTunes folders and files. I went ahead and installed AVG. But now whenever I right click on the recycle bin or delete any file I get a pop up saying "Please wait while windows configures Symantec Antivirus and then another pop up with the same error as above the "Error 324. The Path Anitha Laptop contains and invalid character".

So what can I do to get rid of that? Not just for Symantec but for iTunes and other programs that won't unistall. Thanks for the help.
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Old 07-20-2008   #2
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Default Re: Bad Symantec Antivirus Uninstall

I suggest you get CCleaner...
it's free... and has a registry cleaner built-in.
It will scan your registry-- and give you a list of unused software "pieces" ---among other things.
These programs are not without some risk.
When you go to delete the excess keys, etc... it will ask if you want to save a backup (just in case)-- please do so-- then you will be able to restore it to it's present state in the unlikely... but possible event of a corruption.

It is a good program -- I use it regularly-- it is well-maintained by it's maker-- so it's right up to the minute all the time.

Download here: CCleaner - Download
I use the "alternative link" personally.
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Old 07-21-2008   #3
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Default Re: Bad Symantec Antivirus Uninstall

Ok I used both CCleaner and EasyCleaner multiple times and restarted. It did not fix the problem. Also earlier I said that the two pop ups happened whenever I right clicked on the Recycle bin well it happens whenever I right click on ANYTHING or DELETE ANYTHING. It is incredibly annoying. Basically whenever I want to right click this stupid dboule pop up error occurs. Is there some way to get rid of it because CCleaner and EasyCleaner couldn't fix it using their registry cleaners. Thanks!
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Old 07-23-2008   #4
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Default Re: Bad Symantec Antivirus Uninstall

Wondering if you had any ideas? The issue still hasn't been fixed and i've also now realized that when I try to reinstall iTunes it won't let me since the last uninstall was bad and even though all the files are gone and I have run CCleaner and EasyCleaner multiple times it still think it's isntalled and I basically end up on the last page of the installation page saying it's finished even though it did nothing.
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Old 07-23-2008   #5
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Default Re: Bad Symantec Antivirus Uninstall

Norton can be a nightmare sometimes.
I would try their own remover (that's how bad it can be... they actually had so many complaints they wrote a removal tool)
This tool had slipped my mind the last time... my apologies.
I hope it works for you-- if it does not we'll have to go in and manually edit the registry.


Save your Norton 2005 or 2004 Product Key, then download and run the Norton Removal Tool
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Old 07-24-2008   #6
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Default Re: Bad Symantec Antivirus Uninstall

Is the Product Key necessary? I mean again this Norton Antivirus is from 2004 or 2005 like I said. I have no idea what they key is and I doubt I have the case or cd or anything and it certainly isn't installed anymore (even though it is still making my life difficult) so I can't look up the key that way. Can the removal tool be used without a key? Otherwise I guess manual reg edit it is :/
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Old 07-24-2008   #7
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Default Re: Bad Symantec Antivirus Uninstall

You don't need the key for software you won't keep.
I'm hoping this thing will rid you of the issue easily--
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