I have just purchased Dazzle to record old homemade videos and other things, i installed dazzle only to find it not working so i thought i will need to download a patch so i download two patches.I then tried to start up Pinnacle Quick Start but the following message appeared:

http://i185.photobucket.com/albums/x...le-problem.jpg

Then i uninstalled all of the software then reinstalled it all again, and i got past the message and as i was going to select my "capture Source" a big blue screen appears saying something like " Error Occured, if you have recently installed new software we advise you to get in touch with your manufacturers.If the problem persists uninstall and reinstall...then it goes on to say something else, then i have to reboot my PC.. after the reboot i got stuck on the first message again.

I think its because im running on Vista, but if it isnt then sorry for posting it in the wrong section...please can someone help me.

Thanks Captain.

Hello,what Vista are you using?32 bit or 64 bit?

Although it does say compatable with windows Vista and XP.

Could you post all error codes you have recived please.

i cant get past the first message to reach the other one, im 32 bit and i found a blue error message just like mine but the top title said something different:
http://upload.wikimedia.org/wikipedi...ws_XP_BSOD.png

Read this:Err Msg: STOP 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA

sorry i havnt replied i have been away for a few days, erm i read the link and it says ive got to update my video drivers. I dont know which one to download, can you please help? sorry for the newbie question..

Hello captain,hey it is fine.

Ok try this:
Click start/right click on computer and scroll and open properites/device manager.
Click on the + next to display adaptors to open the drop down menu.Right click on the display adaptor and choose update driver.

Or what does it say fro your adaptor as you could also visit the manufacturers website and update from there.

i installed the latest driver, restarted then tried it again but the problem still persists..