hey, when i go to windows task manger and click on the process tab, how come firefox.exe shows even that i have firefox closed. i have looked at the firefox.exe and it is in the same directory as prog.. files./mozilla firefox

Hello Ksmgangsta Welcome to PCHF

Does firefox.exe show up in the process tab as all lowercase letters with no spaces? If it looks exactly like " firefox.exe ", then it most likely isn't malicious software. If it is all capital letters or has a capital F, or has spaces in it, then it may be a virus/spyware.

If it looks normal, try uninstalling firefox (backup your favorites first if you want to save them). After you uninstall firefox, run CCleaner. CCleaner is a free tool, and you can get it at the link I have at the bottom of my post. Run both the temp file cleaner (which is the cleaner button) and the registry cleaner (which is the registry button). To run the registry cleaner, click scan for issues, then when it is done scanning, click fix selected issues.

When you run the registry cleaner you may want to back your registry up, but I never bother backing up. I have run CCleaner on hundreds of computers in both XP and Vista with the default settings and never had a registry problem.

After you run CCleaner, try reinstalling firefox and see if it causes the same issue.

Let me know what happens and we will go from there.

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soz m8, not working. The firefox process which i don't start is called 'FIREFOX.EXE'.i have used ccleaner and another installed program which does a same kinda thing and when i reinstall it still happens.

I have also notice that, when i remove explorer.exe from task manger/process and then reload it, this box comes up which hasn't come up before.

and my internet has also slowed down.

The screenshot of the box is here : RapidShare: 1-Click Webhosting

Ok, well if firefox.exe comes up as FIREFOX.EXE in the process manager with all capital letters, then I believe you have a malicious software infection. It should be all lowercase letters.

If you follow my pre-work link below my post and post your results in the HijackThis! Logs section of our forum, one of our security team can take a look and see if there is anything that needs cleaning. When you do, also post a link to this thread so they can see these details.

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