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General Software - Problems with enhanced DVDs posted in the Software forums; Is there a way to play enhanced DVD content without using InterActual Player? It has never seemed to be compatible with my laptop (with Windows Vista ). I have heard ...

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  #1  
Old 04-14-2008
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Question Problems with enhanced DVDs

Is there a way to play enhanced DVD content without using InterActual Player? It has never seemed to be compatible with my laptop (with Windows Vista ). I have heard of such programs, but I can't seem to find one.

This is the error message I'm getting:
Error PL4014: Playback failed due to an error with the audio subsystem. Your currently installed audio driver may not be fully compatible with DirectX. Please close any DirectSound applications that are using the sound card. If the problem persists, you may need to upgrade or reinstall your sound card driver. Click the “Help Online” button (bottom button on the left) to find out more information.

I have "VIA High Definition Audio." It sucks, I know, but it says the driver is fully updated. I wouldn't think my sound card would be the issue, because I have no problem watching DVDs; it's the enhanced content that won't work.

Any help would be much appreciated.


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Old 04-14-2008
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Default Re: Problems with enhanced DVDs

What sound card are you using?
If you don't know, use the What's inside your PC? link in my signature to get the nomenclature of your sound card.


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Old 04-14-2008
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Default Re: Problems with enhanced DVDs

Ok, I downloaded that program and ran the analysis. I'm not sure where to look for my sound card at though. The only thing I see related to sound is under Multimedia, and it says "VIA High Definition Audio." There must be something I'm missing here...


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Default Re: Problems with enhanced DVDs

Suggest you run the analysis again and save the results as a txt file and attach it to your next reply posting.


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Old 04-15-2008
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Default Re: Problems with enhanced DVDs

Operating System: Genuine Windows Vista® Home Basic
Display:
15.4" WXGA Widescreen (1280 x 800) with DiamondBrite Technology
Processor:
1.5GHz, VIA® C7-M Processor
Memory: 512MB DDRII 533
Hard Disk Drive: 80GB SATA-ATA (5400rpm)
Optical Drive: DVD-RW/CD-RW Dual Layer
Front-Side Bus: 400MHz
Graphics: VIA Chrome9 HC IGP (64MB shared memory, 128MB maximum)
Audio: VIA VT1708A Vinyl High-Definition Audio Codec with Built-in Speaker
I/O Ports: (1) DB 15-Pin VGA Port, (3) USB, (1) Microphone Port, (1) Headphone Port
Modem: (1) 56K data/fax modem
LAN: (1) 10/100 Base-T Fast Ethernet
Wireless LAN: Built-in 802.11b/g
Pointing Device: 2 Button Glide Pad
Power Supply:
65 Watt AC-DC Adapter
Battery: Rechargeable Lithium-Ion
Measurements: 14.1” x 10.7” x 0.9 - 1.5” (L x W x H)
Weight: 5.3lbs


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Default Re: Problems with enhanced DVDs

Recommend you click on this link...



... to download the audio driver package.


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