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General Software - MS Word not closing posted in the Software forums; I am having a problem with Word sometimes not closing. When I try to close Word, the file will close immediately but the application becomes unresponsive. When I try to ...

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  #1  
Old 02-29-2008
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Default MS Word not closing

I am having a problem with Word sometimes not closing. When I try to close Word, the file will close immediately but the application becomes unresponsive. When I try to close the application it will hang for quite some time before closing - if it closes at all. Most times I close it from Task Manager.

I have removed unneccessary applications, did a repair from the office installation disk but everything is still the same. I then went ahead and uninstalled office, rebooted and reinstalled.

It looks like everything is the same as before. Even Outlook opened up as if nothing had happened. Shouldn't uninstall have moved everything out of registry etc? I expected to have to setup Outlook and point it to my .pst etc but it all just came straight back !!!

I do a lot of cut and paste and I think it is because there is stuff on the clipboard that it will not close. It has asked me once or twice if I want to keep the stuff on the clipboard or not. If I say 'no' then it closes but most times I don't get the option.

How can I make sure the clipboard is cleared so that Word closes as it should do?
Is it just a setting that I have wrong? Any ideas???


  #2  
Old 02-29-2008
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Default Re: MS Word not closing

Hi lucianp,
We have a staff of techs who have a wide variety of skills and will be able to help you with your problem, this is not my area of expertise, one of the folks who can help you should be along shortly.
Thank you
Cart


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Old 03-04-2008
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Default Re: MS Word not closing

Hey Lucianp,

have you tried "detect and repair"? if not go to

Help > detect and repair


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Old 03-04-2008
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Default Re: MS Word not closing

I've actually just reinstalled the OS. It had a MediaCenter edition which I think was screwed so I reverted back to XP Pro that I had on another PC. I'll see whether that fixes the problem.

will let you know.
thanks



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