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General Software - outlook express attachments posted in the Software forums; I just started to have a problem with Outlook express all incoming mails have the sign of attachments on it even tough the attachmnets do not exists. Run antivirus (several) ...


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Old 12-13-2007   #1
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Default outlook express attachments

I just started to have a problem with Outlook express all incoming mails have the sign of attachments on it even tough the attachmnets do not exists. Run antivirus (several) antispyware (several also ) and the problem persists Anybody can help.Thanks very much.
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Old 12-14-2007   #2
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Default re: outlook express attachments

Hi and welcome to PCHF!

Just to let you know, you have posted this in the wrong section of our forum. Please take a look at this for next time. It will help you in posting correctly. I find it easy to use the forum jump feature at the top to get to the correct area. I have moved this to the correct section for you.

As to your problem, try running a Microsoft Update. To do this, go to http://update.microsoft.com/.

Thanks,
Adam
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Old 12-17-2007   #3
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Default re: outlook express attachments

Originally Posted by guayiquin View Post
I just started to have a problem with Outlook express all incoming mails have the sign of attachments on it even tough the attachmnets do not exists. Run antivirus (several) antispyware (several also ) and the problem persists Anybody can help.Thanks very much.
thanks Adam problem persisits
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Old 12-18-2007   #4
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Default re: outlook express attachments

Hi there, the problem you describe is what's called a Phantom Attachment. If you use AVG Anti Virus follow these steps:

Open AVG control center
select the e-mail scanner box
select plugins tab
select configure button
which opens a test options (window)
then under e-mail scanning check all six boxes,incoming mail,certify mail,with attachments only
outgoing mail,certify mail,with attachments only.

Also the plain text format must be checked.

If you dont use AVG then try this:

click on "Tools" in the upper left
choose "Options" from the menu.
When that loads, click on the "Read" tab.
Is the box next to "Read all messages in plain text"? If so try unchecking it
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Old 07-14-2008   #5
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Default re: outlook express attachments

guayiquin, do you still need help with this problem?
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