When i Bought my pc (iQon) Everything was already installed and it was up and running and ready to go.
I recently re-formatted my pc because i had a virus.

I then re-installed everything i had and the pc seemed to work fine. Until recently i tried listening to something on the internet. I then found out that the sound didn't work. I also do not have the disk with the speakers because like i previously stated it was all completey installed

I have tried putting my headphones straight into (green) the port on the pc but i still get no sound.

If i click on volume control i get a message box saying this:

"There are no active mixer devices available. To install mixer devices, go to Control Panel, click printers and other hardware, then click Add Hardware.

This program will now close."

I went there and it doesn't seem to do anything. On my volume control it says "No audio device"

My speakers are Philips and I'm afraid i can't say more then that simply because i don't know. I've tried looking online for the drivers but to no avail. It's simply useless, I'm getting very fed up and just want my sound back!

Please help, I hope to hear from someone soon!

Thanks a bunch

- Supr

Howdy Super_maged. And Welcome to PCHF,

Don't worry about your speakers.. What we will looking for here is your sound card brand name.. Please download everest in my signature and do a report on your system (it will be in the upper middle of the program atfer install)

Then post back the report here

It's going to take forever to download. But when I do ill do what you said, please keep your eye on my thread as i really need to get this resolved. Thanks

Ok this is what i found with everest:

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Multimedia:
Audio Adapter VIA AC'97 Enhanced Audio Controller

AC'97 Audio Controller:
Audio Controller Type VIA 8233/8235/8237
Codec Name Avance Logic ALC655
Codec ID 414C4760h
S/PDIF Output Supported

[ Sound, video and game controllers / Audio Codecs ]

Device Properties:
Driver Description Audio Codecs
Driver Date 7/1/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File wave.inf
Hardware ID MS_MMACM

[ Sound, video and game controllers / Legacy Audio Drivers ]

Device Properties:
Driver Description Legacy Audio Drivers
Driver Date 7/1/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File wave.inf
Hardware ID MS_MMDRV

[ Sound, video and game controllers / Unimodem Half-Duplex Audio Device ]

Device Properties:
Driver Description Unimodem Half-Duplex Audio Device
Driver Date 1/26/1999
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File modemcsa.inf
Hardware ID MODEMWAVE\HALFDUPLEX

whilst nosying through i found this:

Desktop Effects:

ShowSounds Accessibility Feature Disabled

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I've just copied and pasted what i recognised to be anything to do with sound lol.

Obviously i've deleted some records, i don't know whether this is relevant or not.

Erm :s i hope this helps

i still need help with this please