[Resolved] Scanner to Printer software doesnt work ......

timmy toad · 03-16-2007

Hi all a neighbour of mine had an Epson Printer and an Epson Scanner (124OU), the scanner came with some Epson Software , called Smart Panel with which he could easily send a "Scan" diretly to the Printer using this Software.

He then got a HP Photosmart 7760 Printer, using the same Smart Panel software now he finds his Epson Scanner cannot send directy to the printer, although the Software recognises the Printer OK, he can of course Save the Scan to a file and THEN send it to the Printer ???, but he wonders why the software doesnt work !?

tim

CRAB · 03-17-2007

Search in your software settings if you can select what printer to use or select your HP printer as beeing your default printer. You can set default printer this way: START - Settings - Printer and Faxes - Right click on your HP printer and select Set as Default Printer.This might work

Double Deleted by Upgrader: please don't double post, if you wish to change something click the edit button under your post

timmy toad · 03-18-2007

thanks a lot for that suggestion buddy, but i reckon he only has one printer now anyway.

tim

ladygreenwitch · 03-20-2007

Hey Guys,

@Timmy - The problem is more than likely caused by a communication issue between the scanner and the new HP Printer, in other words, they don't speak the same language. Both Epson and HP are extremely proprietary, I'm guessing that the software was designed not to recognize other manufacterer's printers in that capacity.

If it is a really important feature to your friend, we can always contact Epson, and find out. Although they are not always particularly forthcoming with information regarding their products and other manufacterers.

Looking forward to your reply,

TTFN

LGW

timmy toad · 03-20-2007

hiya mate, it was only last night that i TOLD him to do just that, "send an email to Epson Support".

Your suggestion just has to be right, LOL.

thanks, i shall keep you posted, if he bothers to write, which i think he will.

tim

ladygreenwitch · 03-20-2007

They say great minds, etc... lol.

Great Tim, we'll keep an eye out. Looking forward to seeing you in the forums,

TTFN

LGW

timmy toad · 03-22-2007

Great stuf lads, this problem has been on going for ages, but within 24 hours of writing to Epson he got the answer, he was given a link to Download a patch and hey presto it worked purfickly !!!!.

he is very pleased. LOL

tim

03-16-2007	#1
timmy toad Gold Member Join Date: Feb 2007 Location: flitwick, beds, UK Posts: 260 PC Experience: Some Experience	[Resolved] Scanner to Printer software doesnt work ...... Hi all a neighbour of mine had an Epson Printer and an Epson Scanner (124OU), the scanner came with some Epson Software , called Smart Panel with which he could easily send a "Scan" diretly to the Printer using this Software. He then got a HP Photosmart 7760 Printer, using the same Smart Panel software now he finds his Epson Scanner cannot send directy to the printer, although the Software recognises the Printer OK, he can of course Save the Scan to a file and THEN send it to the Printer ???, but he wonders why the software doesnt work !? tim

03-17-2007	#2
CRAB Bronze Member Join Date: Mar 2007 Location: Romania Posts: 27	Search in your software settings if you can select what printer to use or select your HP printer as beeing your default printer. You can set default printer this way: START - Settings - Printer and Faxes - Right click on your HP printer and select Set as Default Printer.This might work Double Deleted by Upgrader: please don't double post, if you wish to change something click the edit button under your post Last edited by upgrader; 03-17-2007 at 11:54 PM.

03-20-2007	#4
ladygreenwitch Elite Member Join Date: Jul 2005 Location: Bay Area California Posts: 6,625 PC Experience: Very Experienced	Hey Guys, @Timmy - The problem is more than likely caused by a communication issue between the scanner and the new HP Printer, in other words, they don't speak the same language. Both Epson and HP are extremely proprietary, I'm guessing that the software was designed not to recognize other manufacterer's printers in that capacity. If it is a really important feature to your friend, we can always contact Epson, and find out. Although they are not always particularly forthcoming with information regarding their products and other manufacterers. Looking forward to your reply, TTFN LGW __________________ PreWork/ AfterWork/ CCleaner/Spybot S&D/ Spyware Blaster/ Adaware SE/ Memtest86/ Shoot the Messenger/ Housecall/ Belarc/ Registry Cleaner/ Bootdisk.com/ XP Install/PCHF Protect Your PC

03-20-2007	#6
ladygreenwitch Elite Member Join Date: Jul 2005 Location: Bay Area California Posts: 6,625 PC Experience: Very Experienced	They say great minds, etc... lol. Great Tim, we'll keep an eye out. Looking forward to seeing you in the forums, TTFN LGW __________________ PreWork/ AfterWork/ CCleaner/Spybot S&D/ Spyware Blaster/ Adaware SE/ Memtest86/ Shoot the Messenger/ Housecall/ Belarc/ Registry Cleaner/ Bootdisk.com/ XP Install/PCHF Protect Your PC

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03-18-2007	#3
timmy toad Gold Member Join Date: Feb 2007 Location: flitwick, beds, UK Posts: 260 PC Experience: Some Experience	thanks a lot for that suggestion buddy, but i reckon he only has one printer now anyway. tim

03-22-2007	#7
timmy toad Gold Member Join Date: Feb 2007 Location: flitwick, beds, UK Posts: 260 PC Experience: Some Experience	Great stuf lads, this problem has been on going for ages, but within 24 hours of writing to Epson he got the answer, he was given a link to Download a patch and hey presto it worked purfickly !!!!. he is very pleased. LOL tim