Hi joe5,
I hjt the ScreeNotes 2.0 & rebooted, I found the ScreeNotes 2.0 icon in the taskber just four positions to the left of the time, also there was a yellow note ready to right to in the middle of the screen I deleted that & the icon remained in the taskbar.

The Hijack This dialog box stated before I rebooted:
04 - Startup: ScreeNotes 2.0 = C:\Program Files\SreeNotes 2.0\ScreeNotes 2.0. exe
Detailed information on the item 04:
This part of the scan checks for several suspicious entries that autoload when Windows starts.Autoloading entries can
load a regitry script,VB script or JavaScriptfile, possibly causing the IE Start Page, Search Page , Search Bar and search Assistant to revert back to a hijacker's page after a system reboot. Also .aDLL file can be loaded that can hook into several parts of your system.

Infected examples:

regedit C:\windows\system\sp.tmp./s
KERNELL32.VBS
C:\windows\temp\install.js
rundll32 C:\Program Files\NewDotNet\newdotnet4_5.dll.NewDotNetStartup

(Action taken: Registry value is deleted)

OK
Thank you, warren

So it was still there after fixing it with HJT and rebooting?

Lets try this:

Download Roguescanfix from here:

• Roguescanfix

Download it to your desktop.
Doubleclick roguescanfix.exe
Click the 'install' button.
This will create a new folder on your desktop called Roguescanfix.
Open that folder and doubleclick: Run.bat

Note: This tool needs internet connection because it downloads an additional file to let the tool work properly.
If your firewall gives an alert, allow it instead of blocking it.
In case you still get the message BFU.exe is not present, download BFU.zip from here.
Unzip it and place BFU.exe in the Roguescanfix-folder. Then doubleclick Run.bat again.

The tool will uninstall some programs and delete related files and registrykeys.
When some files won't get deleted, it will ask you to reboot your system to delete the files after reboot.
Please make sure the uninstall of the programs are finished before you click Yes to reboot.

After the reboot please post back with a new HJT log. Also let me know how the computer is running and whether or not the problem is still present.

Hi joe5,
The computer has another problem in addition to Firefox downloading. The email does not work now, it states "failed to connect to pop3.fronttiernet.net" and it will not connect to Internet Explorer "page cannot be displayed.
I got as far as 19% of downloading the Magix Video editing program which is 14GB of a 71GB download today. Then it said cancelled & I tried a few more times starting over & it didn't go anywhere except to say cancelled.
When I booted up this afternoon my Grisoft AVG antivirus program said it updated. Which I thought was good news but it didn't continue with my other problem.
Last night I deleted some programs that I never used along with ScreeNotes 2.0, I got sick of it coming up on bootup.
The other program that I use "Word Perfect" seems fine.
The hjt report from last night follows.
Logfile of HijackThis v1.99.1
Scan saved at 9:04:33 PM, on 7/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\BigFix\BigFix.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\HP\Digital Imaging\bin\hpotdd01.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\LIUtilities\SpeedUpMyPC\speedupmypc.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\Program Files\Dantz\Client\Remotsvc.exe
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
C:\Program Files\Dantz\Client\retroclient.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.frontiernet.net/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [DriverMagicLogon] C:\Program Files\SymplisIT\DriverMagic\dmschedule.exe /boot
O4 - HKLM\..\Run: [ATICCC] C:\Program Files\ATI Technologies\ATI.ACE\cli.exe runtime -Delay
O4 - HKLM\..\Run: [QOELOADER] C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
O4 - HKLM\..\Run: [CaAvTray] C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
O4 - HKLM\..\Run: [CAVRID] C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe /background
O4 - HKCU\..\Run: [Privacy Guardian] C:\Program Files\Privacy Guardian\pg.exe /clean
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: SpeedUpMyPC.lnk = C:\Program Files\LIUtilities\SpeedUpMyPC\speedupmypc.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1152478593627
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: Retrospect Client - Dantz Development Corporation - C:\Program Files\Dantz\Client\Remotsvc.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Thank You, Warren

Youre HJT log is clean. Have you maybe used LIUtilities\SpeedUpMyPC to tweak internet settings?

Give this a try , download and run WinsockXPFix.exe

Hi joe5;
I did run SpeedUpMyPC & did the Internet parts & it didn't seem to fix the downloads for Firefox, IE or Opera. the program that I was trying to download
was MAGIX Movie Edit Pro 11 and I went to a friends house & he used Firefox & downloaded the 71 MB onto a CD disk. I now have it running on my PC.
I also had a hard time getting WinsockXPFix to download but after many tries it finaly did. This was before I went to my friends house. I ran it and rebooted the PC but it was no better I could not download.

Thanks Warren

Hi joe5;
I finaly Remove every thing on my emachine and reinstalled the system with my system recovery discs. then I could download Firefox & other items.
Thanks for your unrelenting help.
Warren