Thank you for your help, I can definitely tell we'll get this problem solved one way or another. I'll get to the other portions of Joe's post as soon as possible. I wanted to post my computer specs though to start with. Let me know if anything jumps out at you.
Windows: Windows XP5.1 (Build 2600) Service Pack 2
Internet Explorer: 6.0.2900.2180
Memory (
RAM): 247 MB
CPU Info: Intel(R) Celeron(R)
CPU 2.80GHz
CPU Speed: 2797.7 MHz
Sound card: Realtek AC97 Audio
Display Adapters: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller | NetMeeting driver | RDPDD Chained DD
Screen Resolution: 1024 X 768 - 16 bit
Network: Network Present
Network Adapters: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport | WAN (PPP/SLIP) Interface
CD / DVD Drives: D: LITE-ON COMBO LTC-48161H
:
COM Ports: COM3 | COM1
LPT Ports: LPT1
Mouse: 5 Button Wheel Mouse Present
Hard Disks: C: 38.3GB
Hard Disks - Free: C: 28.8GB
USB Controllers: 4 host controllers.
Firewire (1394): Not Detected
PCMCIA (Laptops): Not Installed
Manufacturer: Intel Corp.
Product Make: 310 2900058
:
AC Power Status: OnLine
BIOS Info: AT/AT COMPATIBLE | 07/23/03 | GATEWA - 20030723
Time Zone: Pacific Standard Time
Battery: No Battery
Motherboard: Intel Corporation D845GVSR
Modem: Intel(R) 537EP Data Fax Modem
Standard 56000 bps Modem