I'm truly sorry if this is the wrong area, but I wasn't sure as to whether I should post here or in the spyware forum.

That said, I followed the regular directions to removing Kazaa: going to add/remove programs, taking out all of the subsequent files, then trying to remove kazaa 3.0.

However, that's where I was stuck. When I try to remove kazaa, I get a box with the following in it:

"Setup has encountered an error. Please do the following:
- Close any running programs
- Empty your temporary folder
- Check our internet connection (Internet-based Setups)
Then try to run the setup again. Error Code -6001"

I followed those instructions, but I'm not sure what it means by "check your internet connection."

Now, I'm not *too* inept when it comes to computers, but I'm at a loss as to what to do now. Any help would be appreciated, even if it's to point me in a different direction.

Hi ther Knight Wolfe , welcome to PCHF.

Let's try the easy way first , download Kazaabegone and see if you can remove it with that:

http://castlecops.com/zx/Merijn/kazaabegone.zip

Thanks, it seems to have removed a bit of stuff - but unfortunately kazaa is still there, as is "The Best Offers," a stupid popup program.

That said, the error changed, so there seems to be some progress. It now says this when I try to add/remove Kazaa:

"Error loading C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\070 1\Intel32\Ctor.dll
The specified module could not be found."

Have a look if this works for you:

http://www.pchelpforum.com/tutorials...-programs.html


And after that also post a hijackthis log , see below for a link.

Logfile of HijackThis v1.99.1

Attached Files

hjt.txt (5.9 KB, 9 views)

Did you manage to get rid of Kazaa with those instructions?

If not , give this app a go:

http://dtecnet.purestatic.com/faq.html



Before fixing things with HijackThis Please Do the Following:



Show hidden files and folders:

For XP:

1. On the Tools menu in Windows Explorer, click Folder Options.
2. Click the View tab.
3. Under Hidden files and folders, click Show hidden files and folders.
4. If you see a warning message, click Yes.
5. Click Apply.
6. Click OK.

Have a look in add/remove programs for these:

MediaPipe P2P Loader
p2pnetworks
altpay V2
The Best Offers/TBONBin
MovieLand

and uninstall them if present.

Please download CCleaner

Then boot in safemode (hit f8 when booting up) and fix these with hjt:

Then delete the folders in bold , and run ccleaner.