thanks
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| [Fixed] Hijackthis! Logs - Computer Acting Strangly posted in the Security & Safety forums; thanks... |
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#22 |
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Bronze Member
![]() Join Date: Apr 2009
Posts: 26 PC Experience: Experienced
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#23 |
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Tech Support Team
![]() Join Date: Nov 2008
Location: Bolton
Posts: 1,650 PC Experience: Some Experience
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Have you tried another browser?
Options are: Internet Explorer/Firefox Avant Browser Google Chrome If those browsers work fine then the problem is limited to whichever browser you are using. Try uninstalling and reinstalling it. If the problem persists then there would seem to be something wrong with the way Windows handles webpages. Let me know if that's the case. Also what do you mean by webpages disappear? That the active window is just white? Maybe messing about with the View menu would help. Please post a screenshot of the problem if possible (press Shift+PrintScrn) |
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#24 |
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Bronze Member
![]() Join Date: Apr 2009
Posts: 26 PC Experience: Experienced
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It only happens in firefox.
This is my girlfriends computer, and she says she tried uninstalling and reinstalling, but I think that's definitely worth another try... will report back. |
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#25 |
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Tech Support Team
![]() Join Date: Nov 2008
Location: Bolton
Posts: 1,650 PC Experience: Some Experience
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You will need to uninstall from the Control Panel
Then delete the Profile which contains the user settings and other things: Profiles Note that you will lose all bookmarks etc although they can be backed up. Alternatively maybe resetting all the options to their defaults would work. Restore Firefox Default Settings Without Uninstalling It | Universe Firefox |
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#26 |
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Tech Team Leader
![]() ![]() ![]() Join Date: Sep 2008
Location: Heart of the US Midwest
Posts: 7,518 PC Experience: Perpetual Student
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Hello farbish!
Any luck with Amtech's suggestion to remove the FireFox Profile and reinstall?
__________________
DCiAdmin PCHF Rules / PreWork / AfterWork / PCHF Downloads / System File Checker Thank you for entrusting your system to PCHF! |
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#27 |
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Bronze Member
![]() Join Date: Apr 2009
Posts: 26 PC Experience: Experienced
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Oh, man. I am so sorry I forgot to come back. When I did a complete uninstall and reinstall of firefox, it seems to have fixed the problem with the webpages.
She still can't install Vista SP2. It just fails. Is there someone around here that can help with that? Is it worth a new thread? You guys are the best. Thanks. |
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#28 |
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Tech Team Leader
![]() ![]() ![]() Join Date: Sep 2008
Location: Heart of the US Midwest
Posts: 7,518 PC Experience: Perpetual Student
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New thread if you don't mind, Farbish
and as much detail as you can provide.I'll get this marked as FIXED. See you around the forum.
__________________
DCiAdmin PCHF Rules / PreWork / AfterWork / PCHF Downloads / System File Checker Thank you for entrusting your system to PCHF! |
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